Jotform vs. LoadSpring

We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!

LoadSpring is great for managing licenses so that a user who hasn't been utilizing the software can be placed inactive so the license isn't being occupied. Managing services and applications is great. You can easily change access through the management portion of the service. Uptime is also very good.

Incentivized

• Gathers information on my clients
• Gathers and organizes information on my prospects
• Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
• Educates clients about the benefit of supplementation
• Educates my prospects

• Management of sessions.
• Account/license management.
• Reliability.

Incentivized

• The price is too high for casual users like myself
• The automation took some time to figure out (that's understandable)
• Making the forms look uniform took a lot of time to setup
• Some parts like the approval emails, notification emails can be confusing

Incentivized

• Self-service account reactivation.
• Integration of instructions on a per application level.
• Built in linked help for companies using the software.

Incentivized

I need this software to run my business, it's built around it.

Incentivized

As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.

Incentivized

I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.

Incentivized

LoadSpring support is very quick to respond. They have self-service for support which is great for quick fixes on the end-user side of things. They will respond with a good solution and if they need further assistance from an administrator, and they email them so they can assist the end-user with their issue.

Incentivized

the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things

Incentivized

Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.

LoadSpring has a great up-time compared to our old hosting service. We haven't had many outages and very few issues while running our concurrent sessions. Automated license management has been great so our active licenses stay very low. I wasn't involved with the purchase and migration but I feel this was the better option.

Incentivized

• It saved me time. Within minutes I was able to create and share forms to collect demographic data.
• While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
• I could not easily identify what new information was provided in a resubmission by a respondent.

• Great license manager.
• Has great up-time for hosting our application.
• Self service account management is non-existent.

Incentivized