Jotform vs. Mitratech HotDocs

With a vast selection of pre-designed templates to choose from, ranging from event registrations to customer feedback surveys, JotForm caters to a broad spectrum of needs. Each template is fully customizable, allowing you to align the form's aesthetics with your brand identity effortlessly. JotForm has arrived to streamline and elevate your processes to a whole new level.

Incentivized

If you are doing transactional documents, HotDocs is a game-changer. If there are only a few select variables that change while the remainder of the work mostly consists of form language, this is a program that will dramatically increase efficiency. Even the most technical and dense documents can be turned into a template, as long as you are willing to take the time to invest in future time saving. However, if the majority of the work that you are doing is not constantly repeating, this may not be the software for you.

Incentivized

• The ease of use is my favorite part of the Jotform. You don't have to be an IT guru to use it, but the results of your creation will surely make people think you are.
• Jotform keeps all my event request organized and accurate.
• Editing forms is done with ease.

• Easy to use and quick when it comes to creating documents
• Template personalization can range from simple to quite complex
• The engine is continually running and producing papers swiftly and effortlessly

Incentivized

• I would love for Jotform to offer an a la carte for some of the products like maybe we pay for more form views and submissions but not all the other stuff.
• Flexibility in css.
• More options in the name field, maybe I want the last name first or for it to be a full one entry box.
• A phone number entry field.

Incentivized

• HotDocs is difficult to develop new documents as it's as complicated as programming at times. I often have to call for assistance.
• The tables can be frustrating. It makes it hard to insert between items as you have to make sure it doesn't offset other areas.

Incentivized

It's exceptional software

It is very user-friendly and intuitive. The interface is very simple and straightforward. The elements are easily accessible even without having any prior knowledge of the interface. The customer support is incredibly awesome. They respond to you within 24-48hrs tops. They also provide a list of questions and answers that have already been asked.

Incentivized

If I cannot get tech support (especially at the supervisory level) during my work hours, then what good is their program?

Their support is truly awful and negligent [in my opinion]. It's rare for me to get so mad as to write a review about it but given what we do, I think it's necessary to document it. We work in mental health and having client data [transmitted] through the API correctly can be a matter of life and death for someone in crisis. We have had repeated issues with this in JotForm and reset the integration multiple times and yet it continues. [In my experience] tags don't transmit, complete contacts are absent, or parts of data [are] missing despite being mapped. [Again, per my experience] their support will initially respond and then you hear nothing. It's been a huge issue and we are leaving them as a result. [I feel] it's truly infuriating and negligent.

The support is fine, but make no mistake it is PAID support because you have to purchase it each year in order to keep the updates.

Incentivized

Had to opt for Jotform to open in a separate window for some of my phones as being intergrated into my own site caused restricted viewing problems on some devices like mobiles.

Incentivized

If you use WordPerfect X9 - choose"no word-processing software."

Incentivized

Compared to Google and Microsoft, Jotform has a lot more features. I particularly love the e-signature because it makes the form feel more trustworthy for our team.

When compared to the other form builders, it is frankly too expensive for us to use them, while Jotform has just enough features for casual users like us.

Incentivized

Hotdocs as compared to Legito is better because of many reasons. The subscription pricing of Legito is too expensive as compared to Hotdocs. Secondly, it doesn't integrate well with Microsoft Word as compared to Hotdocs. Thirdly, Legito is only web based where as Hotdocs can be used online as well as it has a desktop version too

Incentivized

• It saved me time. Within minutes I was able to create and share forms to collect demographic data.
• While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
• I could not easily identify what new information was provided in a resubmission by a respondent.

• It makes it easy to fill out the form.
• I really only use it for the one form, it doesn't do as well with the other forms.

Incentivized