Jotform vs. SmartSuite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.5 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
SmartSuite
Score 1.2 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Pricing
JotformSmartSuite
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
JotformSmartSuite
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JotformSmartSuite
Features
JotformSmartSuite
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
8.0
143 Ratings
0% above category average
SmartSuite
-
Ratings
Survey templates8.6122 Ratings00 Ratings
Themes7.4129 Ratings00 Ratings
Custom logo/branding8.2135 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
7.6
135 Ratings
11% below category average
SmartSuite
-
Ratings
Changes to live survey7.6114 Ratings00 Ratings
Question design help7.5111 Ratings00 Ratings
Multiple question types7.8132 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
7.3
111 Ratings
12% below category average
SmartSuite
-
Ratings
Survey logic flexibility7.3111 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
7.5
137 Ratings
8% below category average
SmartSuite
-
Ratings
Response tracking7.6128 Ratings00 Ratings
Data export7.9130 Ratings00 Ratings
Standard reports7.7116 Ratings00 Ratings
Custom reports7.4108 Ratings00 Ratings
Analytics7.2102 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
7.4
112 Ratings
16% below category average
SmartSuite
-
Ratings
Access controls7.3108 Ratings00 Ratings
Compliance7.4102 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
7.0
84 Ratings
16% below category average
SmartSuite
-
Ratings
Vendor-offered crowdsourcing7.066 Ratings00 Ratings
Respondent restrictions7.184 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Jotform
-
Ratings
SmartSuite
1.0
19 Ratings
154% below category average
Task Management00 Ratings1.019 Ratings
Resource Management00 Ratings1.018 Ratings
Gantt Charts00 Ratings1.015 Ratings
Scheduling00 Ratings1.017 Ratings
Workflow Automation00 Ratings1.018 Ratings
Team Collaboration00 Ratings1.019 Ratings
Support for Agile Methodology00 Ratings1.019 Ratings
Support for Waterfall Methodology00 Ratings1.01 Ratings
Document Management00 Ratings1.018 Ratings
Email integration00 Ratings1.018 Ratings
Mobile Access00 Ratings1.018 Ratings
Timesheet Tracking00 Ratings1.015 Ratings
Change request and Case Management00 Ratings1.017 Ratings
Budget and Expense Management00 Ratings1.016 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Jotform
-
Ratings
SmartSuite
1.0
16 Ratings
153% below category average
Quotes/estimates00 Ratings1.015 Ratings
Invoicing00 Ratings1.01 Ratings
Project & financial reporting00 Ratings1.015 Ratings
Integration with accounting software00 Ratings1.010 Ratings
Best Alternatives
JotformSmartSuite
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.2 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.1 out of 10
InEight
InEight
Score 8.3 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 10.0 out of 10
InEight
InEight
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JotformSmartSuite
Likelihood to Recommend
8.8
(163 ratings)
1.0
(19 ratings)
Likelihood to Renew
9.4
(7 ratings)
9.1
(1 ratings)
Usability
9.4
(109 ratings)
1.0
(2 ratings)
Support Rating
7.4
(81 ratings)
1.0
(2 ratings)
Implementation Rating
8.9
(3 ratings)
1.0
(2 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
JotformSmartSuite
Likelihood to Recommend
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
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Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
Read full review
Cons
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
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SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
Read full review
Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
SmartSuite
I have a great expereance
Read full review
Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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SmartSuite
The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
Read full review
Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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SmartSuite
They have a great tutorial and a lot of hits during the work process
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Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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SmartSuite
That's easy. Just try
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Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
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Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
Read full review
ScreenShots

Jotform Screenshots

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SmartSuite Screenshots

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