Juicer vs. Zendesk Suite
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Juicer | Score9.7 out of 10 | Small Businesses (1-50 employees) | Juicer is a social media aggregator that curates social media content from different social channels such as Facebook, Twitter, and Instagram into one simple feed that can be embedded anywhere. The tool allows users to organize content into one platform and introduce visitors to a company's social side without having them navigate off the website. The user's feed is updated daily or hourly depending upon plan selected. Within the Juicer dashboard users can add multiple feed sources… | $0 per month |
 Zendesk Suite | Score8.8 out of 10 | N/A | Zendesk is a customer support solution with built-in ticketing, conversational messaging, and live chat, designed to help businesses of all sizes and industries deliver personalized service at scale. Zendesk's AI agents are trained in CX to help Service teams resolve customer issues faster and more accurately while still providing a human-centered experience. Zendesk ultimately aims to help businesses improve time to value, reduce effort per ticket, and keep costs low. | $69 per month per agent |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | **Small Plan Features: 2 source accounts, 1 embeddable social media feed, pulls in new posts every 24 hours, Juicer branding **Medium Plan Features: 5 source accounts, 1 embeddable social media feed, pulls in new posts every hour, moderation and filtering tools, no Juicer branding **Large Plan Features: 15 source accounts, 3 embeddable social media feeds, pulls in new posts every 10 minutes, analytics, moderation, and filter tools, no Juicer branding **Enterprise Plan: customized based on user need, price varies **Campaign Plan: Quick updates best for events, price varies | 20% discount available with annual pricing. | ||||||||||||||
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| Juicer | Zendesk Suite | |
|---|---|---|
| Likelihood to Recommend | 9.7 | 9.0 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 8.9 |
| Availability | - | 8.6 |
| Performance | - | 8.0 |
| Support Rating | - | 5.5 |
| In-Person Training | - | 10.0 |
| Online Training | - | 7.9 |
| Implementation Rating | - | 9.0 |
| Configurability | - | 9.3 |