JumpCloud vs. Omada Identity Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JumpCloud
Score 8.4 out of 10
N/A
JumpCloud® delivers a unified open directory platform used to securely manage identities, devices, and access across an organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.
$11
per month per user
Omada Identity Suite
Score 9.0 out of 10
N/A
Omada Identity Suite is the eponymous flagship toolset for identity and access management (IAM) from the relatively established Danish software company for access governance and compliance on the enterprise level.N/A
Pricing
JumpCloudOmada Identity Suite
Editions & Modules
Device Management
$11
per month per user
SSO
$13
per month per user
Device Management + Identity
$15
per month per user
Core Directory
$15
per month per user
JumpCloud Platform
$22
per month per user
JumpCloud Platform Prime
$27
per month per user
No answers on this topic
Offerings
Pricing Offerings
JumpCloudOmada Identity Suite
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details18% discount for annual pricing.
More Pricing Information
Community Pulse
JumpCloudOmada Identity Suite
Considered Both Products
JumpCloud
Chose JumpCloud
The Okta Identity Cloud and OneLogin
Chose JumpCloud
JumpCloud had better pricing, and since we currently need it for single sign-on only, we chose it.
Omada Identity Suite
Chose Omada Identity Suite
Omada is providing the desired functionalities that meet our needs as a standard features. The only custom development that we have identified that is going to
Features
JumpCloudOmada Identity Suite
Identity Management
Comparison of Identity Management features of Product A and Product B
JumpCloud
8.2
Ratings
1% above category average
Omada Identity Suite
-
Ratings
ID-Management Access Control8.50 Ratings00 Ratings
ID Management Single-Sign On (SSO)8.80 Ratings00 Ratings
Multi-Factor Authentication8.50 Ratings00 Ratings
Password Management8.20 Ratings00 Ratings
Account Provisioning and De-provisioning7.50 Ratings00 Ratings
ID Management Workflow Automation7.50 Ratings00 Ratings
ID Risk Management8.20 Ratings00 Ratings
Best Alternatives
JumpCloudOmada Identity Suite
Small Businesses
1Password
1Password
Score 9.5 out of 10
1Password
1Password
Score 9.5 out of 10
Medium-sized Companies
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
Enterprises
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JumpCloudOmada Identity Suite
Likelihood to Recommend
8.5
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
7.4
(0 ratings)
-
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
JumpCloudOmada Identity Suite
Likelihood to Recommend
JumpCloud is least suited in situations where you have few devices, but lots of users. JumpCloud heavily focuses on the "One-User-One-Device" type of use, and does lack some of the features things like Active Directory is better suited for when having multiple users accessing one machine. Their Powershell APIs are fantastic and getting only more powerful. Lots of features are hidden behind these APIs, so admins not as familiar with Powershell would have more issues leveraging these tools. BYOD deployments are amazing, especially for macOS devices that are using Apple Business Manager and can leverage Zero Touch deployments. It is especially good at handling mixed systems, whereas other options, such as Jamf, are really suiting only for macOS, or Intune is more suited for Windows; JumpCloud managed to handle both systems well.
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Omada is with very good and user-friendly interface.
There are various access management best practices available and recommended to
choose and configure easily.
The system works smoothly and is very reliable.
The Omada product team is frequently enhancing it and listens to customer
feedback.
There are out of the box integration capabilities with the most popular systems
on the market
Read full review
Pros
  • User Management - The ability to control our users and set password/polices is made easy in the JC console
  • Device Management - Using JC each user is assigned to their own device with only the rights to do their job - When elevated rights are required, this is done simply via the JC console for the period of time required
  • SSO - Using JC's SAML SSO integrations we are building out our SSO offering and this is making for a much simpler daily user experience
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  • Omada has very reliable integration capabilities with wide range of system.
  • Omada's application performance is stable and without any problems since its implementation back in 2022.
  • Omada's UI is very intuitive for onboarding new application or policy group.
Read full review
Cons
  • SSO via OpenID - Opening up their SSO from just SAML to including OpenID (OAuth) would allow us to make more use of the service and to also incorporate it into some internal testing suites
  • Time Limited User Elevation - The ability to time limit a users elevation of privileges would be a great addition
  • Extending device management to include LPA - Least Privilege Access is becoming a bigger ask from our external auditors - Being able to do this via JC would be amazing
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  • In Omada there is no convenient way to track or monitor the progress and status of authorization requests that are raised by other users or even for mine.
  • There is no way to extend the validity of multiple Contractor/External user accounts by line manager and have to extend them one by one.
  • Without custom development there is no way to create parallel access approval workflows.
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Usability
It's simple. I like how JumpCloud keeps things simple. Similar to Apple's ecosystem, they give you what you want with some extra features and bells and whistles but it doesn't take a large instruction manual to use it. They have the support system and KB articles to back up their product and learn about a feature and how to implement it
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Omada is with very good and user-friendly interface.
There are various access management best practices available and recommended to
choose and configure easily.
The system works smoothly and is very reliable.
The Omada product team is frequently enhancing it and listens to customer
feedback.
There are out of the box integration capabilities with the most popular systems
on the market
Read full review
Support Rating
We have their premium support. Not only is the support great, but our SAM / Account manager directs any questions or updates to the proper channels and gets us the needed info and solution quickly. Due to this, we find JumpCloud to exceed our expectations and puts us at ease that our Foundation Tech Solution is VERY reliable.
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No answers on this topic
Implementation Rating
Being responsible for choosing the product after a POC and pilot we found the process to be simple and effective
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No answers on this topic
Alternatives Considered
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Omada is
providing the desired functionalities that meet our needs as a standard
features. The only custom development that we have identified that is going to
be needed is related to a very specific process that would require development
with any other solution that we might go for.
The product appears to be highly configurable and is more than we
expected from such product. Standard
functionality to maintain Business roles from the user interface and
also to
do a mass changes to business roles via CSV uploads.Integration
with SAP GRC for SOD compliance.
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Return on Investment
  • Very easily add, or disable employee logins
  • Reduce "password fatigue" by being able to reduce password expiration requirements, and having single sign on
  • Higher security and visibility of security issues
  • Reduced onboarding time from days to minutes
  • Enabled easy reassignment of user accounts to another user via groups when employees leave
  • Quick securing of terminated users, or otherwise compromised accounts
  • Reduced user disablement time from previous manual methods requiring days, to literal minutes
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  • Omada has allowed introduction of self-service access requests by end-users.
  • Since we moved from SAP IDM to Omada, we were able to onboard all local and global applications to Omada.
  • The intuitive administration of Omada features allowed us to reduce the technical external consultants involvement.
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ScreenShots