JumpCloud vs. Omnissa Identity Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JumpCloud
Score 8.5 out of 10
N/A
JumpCloud® delivers a unified open directory platform used to securely manage identities, devices, and access across an organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.
$11
per month per user
Omnissa Identity Services
Score 7.9 out of 10
N/A
Omnissa Identity Services, replacing Workspace ONE Access or the former VMware Identity Manager, provides multi-factor authentication, conditional access and single sign-on to SaaS, web and native mobile apps.N/A
Pricing
JumpCloudOmnissa Identity Services
Editions & Modules
Device Management
$11
per month per user
SSO
$13
per month per user
Device Management + Identity
$15
per month per user
Core Directory
$15
per month per user
JumpCloud Platform
$22
per month per user
JumpCloud Platform Prime
$27
per month per user
No answers on this topic
Offerings
Pricing Offerings
JumpCloudOmnissa Identity Services
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details18% discount for annual pricing.
More Pricing Information
Community Pulse
JumpCloudOmnissa Identity Services
Features
JumpCloudOmnissa Identity Services
Identity Management
Comparison of Identity Management features of Product A and Product B
JumpCloud
8.2
Ratings
1% above category average
Omnissa Identity Services
8.0
Ratings
1% below category average
ID-Management Access Control8.50 Ratings8.00 Ratings
ID Management Single-Sign On (SSO)8.80 Ratings7.00 Ratings
Multi-Factor Authentication8.50 Ratings9.00 Ratings
Password Management8.20 Ratings8.00 Ratings
Account Provisioning and De-provisioning7.50 Ratings00 Ratings
ID Management Workflow Automation7.50 Ratings00 Ratings
ID Risk Management8.20 Ratings8.00 Ratings
User Ratings
JumpCloudOmnissa Identity Services
Likelihood to Recommend
8.5
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
7.4
(0 ratings)
-
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
JumpCloudOmnissa Identity Services
Likelihood to Recommend
JumpCloud is least suited in situations where you have few devices, but lots of users. JumpCloud heavily focuses on the "One-User-One-Device" type of use, and does lack some of the features things like Active Directory is better suited for when having multiple users accessing one machine. Their Powershell APIs are fantastic and getting only more powerful. Lots of features are hidden behind these APIs, so admins not as familiar with Powershell would have more issues leveraging these tools. BYOD deployments are amazing, especially for macOS devices that are using Apple Business Manager and can leverage Zero Touch deployments. It is especially good at handling mixed systems, whereas other options, such as Jamf, are really suiting only for macOS, or Intune is more suited for Windows; JumpCloud managed to handle both systems well.
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VMWare Identity Manager is a fantastic solution if you're looking for a "single point of access" type experience for delivering applications and data to your users. There are some features it lacks compared to some competitors, particularly when it comes to integration with other products and customization of look/feel, but we have been very successful using it to provide an easier user experience than our old systems were able to deliver.
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Pros
  • User Management - The ability to control our users and set password/polices is made easy in the JC console
  • Device Management - Using JC each user is assigned to their own device with only the rights to do their job - When elevated rights are required, this is done simply via the JC console for the period of time required
  • SSO - Using JC's SAML SSO integrations we are building out our SSO offering and this is making for a much simpler daily user experience
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  • It provides an "SSO" type experience for access to applications and data. Users sign in to one "portal" and then have access to whatever university systems they need to do their job.
  • It greatly simplifies securing these types of access. Firewall rulesets can be made much simpler and easier to manage, as well.
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Cons
  • SSO via OpenID - Opening up their SSO from just SAML to including OpenID (OAuth) would allow us to make more use of the service and to also incorporate it into some internal testing suites
  • Time Limited User Elevation - The ability to time limit a users elevation of privileges would be a great addition
  • Extending device management to include LPA - Least Privilege Access is becoming a bigger ask from our external auditors - Being able to do this via JC would be amazing
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  • Support for more Single Sign-On (SSO) protocols.
  • More comprehensive dashboards and reporting.
  • Greater integration with other VMware products.
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Usability
It's simple. I like how JumpCloud keeps things simple. Similar to Apple's ecosystem, they give you what you want with some extra features and bells and whistles but it doesn't take a large instruction manual to use it. They have the support system and KB articles to back up their product and learn about a feature and how to implement it
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No answers on this topic
Support Rating
We have their premium support. Not only is the support great, but our SAM / Account manager directs any questions or updates to the proper channels and gets us the needed info and solution quickly. Due to this, we find JumpCloud to exceed our expectations and puts us at ease that our Foundation Tech Solution is VERY reliable.
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No answers on this topic
Implementation Rating
Being responsible for choosing the product after a POC and pilot we found the process to be simple and effective
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No answers on this topic
Alternatives Considered
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In comparision to other similar software in the market, Workspace ONE Access has more comprehensive security as it offers a more complete security solution, with features like two-factor authentication and single sign-on that other solutions lack. It also has a Better user experience, it is designed to provide a better user experience, with an intuitive interface that makes it easy to access the resources you need. Another Great feature is Greater flexibility, it is more flexible than its competitors, offering a range of deployment options to suit your specific needs. If you're looking for an enterprise security solution that offers superior protection, a better user experience, and greater flexibility, Workspace One Access is the perfect solution.
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Return on Investment
  • Very easily add, or disable employee logins
  • Reduce "password fatigue" by being able to reduce password expiration requirements, and having single sign on
  • Higher security and visibility of security issues
  • Reduced onboarding time from days to minutes
  • Enabled easy reassignment of user accounts to another user via groups when employees leave
  • Quick securing of terminated users, or otherwise compromised accounts
  • Reduced user disablement time from previous manual methods requiring days, to literal minutes
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  • Better control over organization data and its applications.
  • The software has frequently allowed us to save money on application security and mobile device management.
  • It offers a lot of features that may be adjusted to meet the requirements of our particular business demands, which has increased efficiency and security for our organization.
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ScreenShots