JumpStory vs. Vyond

The main reason for the low rating is that I was charged without my permission / want, when my supposed free trial ended. At no point was I warned about my free trial expiring soon, nor was I asked whether I want to continue with a paid subscription. In my opinion, that is a very unprofessional and unethical business model, which basically equals fraud.

Vyond is great for creating professional looking animations even if you have no experience in animation or video. Vyond is user friendly and has a relatively simple learning curve. The templates and graphics provided makes it easy to create custom animations and storytelling.

Incentivized

• Find stock photos
• Download different sizes
• Save images

• Easy to use features that help you create the story behind your video.
• There are collaboration tools (if you have the right plan) that help you work on a video as a team.
• I like the different styles of video that you can choose from.

Incentivized

• Limited selection of imagery with poor search capability.
• No ability to filter.
• The AI is useless.
• Scammy "trial period" that auto-switches to the expensive annual paid plan without notice.

• The fact that it's on a cloud server means that sometimes the software can get clunky/slow.
• There may be extra work involved if you have multiple characters talking in one audio file and you want them to sync their mouths with their appropriate lines.
• Characters having multiple actions/expressions means multiple scenes, which can be very cumbersome to manage.

Incentivized

I was recently at a conference where I learned that many of my peers also use Vyond, solidifying my opinion that it is the right tool for out needs. Further more, one of our content vendors also uses it, ensuring that I will continue to use it as I believe this will facilitate our collaborations in the future

Incentivized

The usability of the platform is average at best.

This program is great when you have no video experience! There's only a little of a learning curve to the program. In general, the user interface is great and easier than using a program like Adobe premier. It's a great resource to use as a marketer.

Incentivized

Vendor guy made it difficult bc he was only interested in selling

Incentivized

Vyond is just an animated video creation tool. You have to use your video content and track its performance through other means. Because it is an online tool it doesn't hog your resources or slow down any other tools that I use. It is a stand-alone product and it doesn't need to integrate with any of our other tools. It does what it does and that is all we need.

Incentivized

The customer support did not try to resolve my issue with the accidental charging and the refund I requested. Although they were quick to answer my email.

I haven’t had any issues that required me to contact their support team. However, I believe support in any product starts before you have to call for help. Vyond provides an option for priority queue when you have their professional option. This is great for folks who need things done faster, especially when businesses can’t afford any downtime. Their Live chat feature is also reassuring, because I don’t always want to spend time on the phone or on hold if their call volume is high and I need to solve an issue.

Incentivized

There should be a Hypercare (expedited problem solving) support level on new rollouts for existing customers

Incentivized

it is the worst of all options

Vyond is WAY better than VideoScribe (although, to be fair, it's also about six times more expensive)! It's much easier to work with and more versatile in terms of styles and what you can do with it. We used VideoScribe for a few years and then ditched it and went looking for a replacement tool. Another application was being used by another learning developer, but that was nixed by IT as not being secure enough. Vyond has given us both the functionality/assets we need and the security that makes IT happy.

Incentivized

• it cost us money that would have been much better spent elsewhere
• it cost us time to try to deal with the company by email and to write reviews
• it annoyed us while testing and aggravated us when we learned we had been duped

• Allows the training/support teams a quick way to provide “how-to” videos, similar to having a YouTube channel.
• Our update videos are stored on a channel, which allows us to have a video record of how the project is emerging
• Leadership likes that we can put out a video very quickly

Incentivized