TrustRadius

Juphy vs. NapoleonCat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Juphy
Score 0.0 out of 10
N/A
Streamlines social media conversations and support requests in a single, shared inbox. Main Features: Manage all social media DM’s, Facebook & Instagram Ads Comments, Google My Business Reviews in a shared, social inbox. Turn all social media conversations into customer support tickets that can be categorized and prioritized. Collaborate with team members on incoming messages. Users who are outsourcing support can gather agency and call center teams in…N/A
NapoleonCat
Score 9.0 out of 10
N/A
NapoleonCat is a social media management solution built around features such as post publishing and engagement across social media channels, competitor monitoring, and analytics and optimization.
$89
per month
Pricing
JuphyNapoleonCat
Editions & Modules
No answers on this topic
Standard
$89
per month
Pro
$109
per month
Expert
$139
per month
Enterprise
from $465
per month
Offerings
Pricing Offerings
JuphyNapoleonCat
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—14 days to explore features are included free. No credit card is required. The trial is based on the Expert Plan and includes: All features: Social Inbox, Auto-moderation, Publisher, Analytics, and Reporting - 5 seats - 10 social profile slots - 25,000-message capacity in the Inbox - AI Assistant: 100 actions in the Social Inbox and 10 in the Publisher. Please note: during the trial, downloading reports isn’t available, but reports can be previewed. Contact sales to connect a profile with over 1 million followers or to test a more custom setup.
More Pricing Information
Community Pulse
JuphyNapoleonCat
Features
JuphyNapoleonCat
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Juphy
-
Ratings
NapoleonCat
6.4
Ratings
19% below category average
Boolean keyword searches00 Ratings9.10 Ratings
Filtering out noise/spam00 Ratings7.30 Ratings
Sentiment analysis00 Ratings4.50 Ratings
Broad channel coverage00 Ratings4.50 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Juphy
-
Ratings
NapoleonCat
10.0
Ratings
22% above category average
Content planning and scheduling00 Ratings10.00 Ratings
Workflow management00 Ratings10.00 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Juphy
-
Ratings
NapoleonCat
10.0
Ratings
23% above category average
Automated routing and prioritization00 Ratings10.00 Ratings
Customer interaction histories00 Ratings10.00 Ratings
Bulk actions00 Ratings10.00 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Juphy
-
Ratings
NapoleonCat
6.4
Ratings
19% below category average
Campaigns and promotions00 Ratings6.40 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Juphy
-
Ratings
NapoleonCat
10.0
Ratings
17% above category average
Twitter00 Ratings10.00 Ratings
Facebook00 Ratings10.00 Ratings
LinkedIn00 Ratings10.00 Ratings
Instagram00 Ratings10.00 Ratings
Pinterest00 Ratings10.00 Ratings
YouTube00 Ratings10.00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Juphy
-
Ratings
NapoleonCat
10.0
Ratings
23% above category average
Campaign success analytics00 Ratings10.00 Ratings
Real-time tracking00 Ratings10.00 Ratings
Competitor analysis00 Ratings10.00 Ratings
Account management
Comparison of Account management features of Product A and Product B
Juphy
-
Ratings
NapoleonCat
10.0
Ratings
22% above category average
Role-based user permissions & privileges00 Ratings10.00 Ratings
Mobile access00 Ratings10.00 Ratings
User Ratings
JuphyNapoleonCat
Likelihood to Recommend
-
(0 ratings)
7.3
(0 ratings)
Usability
-
(0 ratings)
7.3
(0 ratings)
Support Rating
-
(0 ratings)
7.3
(0 ratings)
User Testimonials
JuphyNapoleonCat
Likelihood to Recommend
No answers on this topic
Social inbox functionality for YouTube is very basic.
Verified User
Anonymous
Read full review
Pros
No answers on this topic
  • Multi-hashtag searches
  • Customer service
  • Social campaign management
Jaeger Shaw | TrustRadius Reviewer
Jaeger Shaw
Social Media Coordinator
Read full review
Cons
No answers on this topic
  • "Free Trial" functionality will actually charge users straight away depending on the trial button clicked
  • Changes to plan during a billing cycle are not refunded or credited in any way, including attempting to un-do the change. (So moving down and up again between plans, even if both actions occur within seconds of each other, results in getting charged twice...)
Verified User
Anonymous
Read full review
Usability
No answers on this topic
NapoleonCat is easy to implement and use. Users can manage all their social media activities from a single online dashboard that also includes reporting. Users can manage posts while on the go using the mobile app.
Daniel Cooper | TrustRadius Reviewer
Daniel Cooper
Digital Marketing Specialist
Read full review
Support Rating
No answers on this topic
Over the course of our campaign, the team went out of their way to fix and correct glitches in the interface that I pointed out to them.
Jaeger Shaw | TrustRadius Reviewer
Jaeger Shaw
Social Media Coordinator
Read full review
Alternatives Considered
No answers on this topic
It's nearly impossible to cover social media monitoring manually and that's why companies need a tool like NapoleonCat to automate all social media marketing processes and get a sneak peek into their competitors and also address a dissatisfied customer directly. Companies that use NapoleonCat definitely spend way less to reach a huge number of people.
Daniel Cooper | TrustRadius Reviewer
Daniel Cooper
Digital Marketing Specialist
Read full review
Return on Investment
No answers on this topic
  • Maintaining a positive brand image
  • Identifying potential influencers
  • Spying on competitors
Daniel Cooper | TrustRadius Reviewer
Daniel Cooper
Digital Marketing Specialist
Read full review
ScreenShots

Juphy Screenshots

Screenshot of

NapoleonCat Screenshots

Screenshot of Social Inbox, Auto-moderation, AI Assistant, Social CRM, Schedule & Publish, Analytics, ReportingScreenshot of Social Inbox: Engage communities and manage social customer serviceScreenshot of Analytics: Measure social media marketing performanceScreenshot of Schedule & Publish: Schedule content across platformsScreenshot of AI Assistant:Automate, analyze, and secure social mediaScreenshot of Auto-moderation: Automate conversations on social media