JW Player vs. PlayPlay

I think they do a great job of converting a video into various formats (file/size) that will accommodate a variety of devices. From computer to phone to tablet, it streams really nice with little or no latency. I would really, really like to see an easy way to add clickable text and links to the video (in a similar fashion to how YouTube does it).

Incentivized

For any company that wants to use more video in their content and marketing overall, PlayPlay is your best bet. Anyone can make a video--no expertise required. Honestly, it's really fun to do, and you feel like a creative genius afterward! If you are making long-form videos or need something for a TV commercial, PlayPlay doesn't make sense. But you can absolutely take snippets from other video projects and break them into smaller videos. That's what we love to do. Also, they just launched a podcast tool to help podcasters use video to promote their episodes.

• Delivers the video/podcast in the best manner it can - streaming cleanly.
• It automatically converts the video in various delivery formats for different devices.

Incentivized

• Very simple-to-use but super professional looking video templates
• Intuitive platform for creating a story with video
• One-click resizing for social formats
• Amazing customer success--if you need it--offering recommendations to make your video look amazing
• Access to Getty Premier for video and image stock

• I could use a little more info on some of the videos. an info panel with things like, for example, bitrate would be helpful.
• Our previous video player had a publish to YouTube button - so that with one button it took care of a whole other channel. That would be nice to see.
• I'll be honest, i don't really have a lot of points here. In my experience, it's a solid, all-around well built platform.

Incentivized

• Product is very easy to use; I got a little stuck on changing font colors with text
• Automatic subtitling is amazing, but you do need to adjust the words per screen

Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard

Incentivized

Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...

Incentivized

Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.

Incentivized

One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution

Incentivized

JW Player is the most widely used internet video player out there, so it was an easy choice for us to trust JW with our video content and delivery. What impressed me most was their hunger to improve and satisfy our business needs. Many of their competitors weren't nearly as interested in our bottom line as they were in their own

Incentivized

• JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
• We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
• The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.

Incentivized

• Huge ROI--we're saving thousands on editing costs
• It's another way to repurpose content
• Our staff has loved using the product--also less work for them