JW Player vs. Vimeo Enterprise

I think they do a great job of converting a video into various formats (file/size) that will accommodate a variety of devices. From computer to phone to tablet, it streams really nice with little or no latency. I would really, really like to see an easy way to add clickable text and links to the video (in a similar fashion to how YouTube does it).

Incentivized

Although there is room for improvement, it is a fantastic service and I would suggest this to many clients. In fact, I already have and overall they're happy with it. It does what is needed, has impressive features in the free version as well as the Plus version, and they seem to truly listen to what their clients want for features. They're head and shoulders above the competition with delivering a service that works (unlike other mentioned) along with having a slick end product. I'm so happy that I moved over to Vimeo

Incentivized

• Delivers the video/podcast in the best manner it can - streaming cleanly.
• It automatically converts the video in various delivery formats for different devices.

Incentivized

• Embed & Livestream permissions
• Download protection
• Advanced livestream & multi-cam options

Incentivized

• I could use a little more info on some of the videos. an info panel with things like, for example, bitrate would be helpful.
• Our previous video player had a publish to YouTube button - so that with one button it took care of a whole other channel. That would be nice to see.
• I'll be honest, i don't really have a lot of points here. In my experience, it's a solid, all-around well built platform.

Incentivized

• The video library management is not well designed
• The Livestream studio software could use feature updates more frequently
• Batch uploading and large file uploading is not reliable
• When replacing a video file the platform does not show progress

Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard

Incentivized

Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...

Incentivized

The layout is inconsistent for different parts of the platform, it takes a very long time to find specific settings. Labels aren't clear sometimes - not to the first-time/average user. They actually just changed the interface with zero warning or tooltips and had to contact support to get it back to the version our teachers are familiar with.

Incentivized

Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.

Incentivized

Generally Vimeo is fast to respond to support tickets with more or less the answer to the question/problem with documentation and clarity in the answer. Usually only takes on message to solve the issue.

Incentivized

One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution

Incentivized

JW Player is the most widely used internet video player out there, so it was an easy choice for us to trust JW with our video content and delivery. What impressed me most was their hunger to improve and satisfy our business needs. Many of their competitors weren't nearly as interested in our bottom line as they were in their own

Incentivized

Vimeo is awesome because it is a seamless experience that blends software and a cloud platform and end user experience. No other competitor offers a holistic solution the way Vimeo does. With other platforms you have to piece together multiple pieces of hardware and software and even with those pieces you don't get the same ease of use and performance that Vimeo gives you with their software and cloud solution

• JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
• We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
• The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.

Incentivized

• As a University we view this as way to include a larger community in our events and ROI is not direct.
• We moved from a pay per event streaming service to a yearly subscription with Vimeo Live and our usage has increased as departments don't have to consider the cost of each event.

Incentivized