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KACE Systems Management Appliance (SMA) vs. LogMeIn Resolve

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KACE Systems Management Appliance

    Score10 out of 10
    N/AQuest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distribution with minimal end-user disruption, featuring remote replication for multi-site upgrades and rollouts. KACE SMA may be bundled with KACE Cloud Mobile Device Management (MDM) to form a complete UEM…N/A

    LogMeIn Resolve

    Score8.1 out of 10
    N/ALogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

    $29

    per month

    Pricing
    KACE Systems Management ApplianceLogMeIn Resolve
    Editions & Modules
    No answers on this topic
    Remote Access
    $29
    per month
    Remote Support Plus
    $55
    per month
    Standard Endpoint Management
    $70
    per month
    Premium Endpoint Management
    $78
    per month
    Premium
    Contact Sales
    Offerings
    Pricing Offerings
    KACE Systems Management ApplianceLogMeIn Resolve
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20%
    More Pricing Information
    Community Pulse
    KACE Systems Management ApplianceLogMeIn Resolve
    Considered Both Products
    Quest Software
    No answer on this topic
    GoTo (formerly LogMeIn)
    Chose LogMeIn Resolve
    They're pretty much equal
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    KACE Systems Management ApplianceLogMeIn Resolve
    IT Asset Management
    Comparison of IT Asset Management features of KACE Systems Management Appliance (SMA) and LogMeIn Resolve
    Feature
    KACE Systems Management Appliance (SMA)
    8.6
    12 Ratings
    LogMeIn Resolve
    -
    Ratings
    Software and hardware inventory tracking10.012 Ratings00 Ratings
    License management9.011 Ratings00 Ratings
    Asset lifecycle monitoring8.010 Ratings00 Ratings
    Contract management6.06 Ratings00 Ratings
    Asset relationship management10.08 Ratings00 Ratings
    User Ratings
    KACE Systems Management ApplianceLogMeIn Resolve
    Likelihood to Recommend
    10.0
    (12 ratings)
    7.4
    (110 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (15 ratings)
    Usability
    8.6
    (3 ratings)
    7.7
    (90 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.5
    (4 ratings)
    8.7
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (4 ratings)