Kajabi vs. Litmos

It works great for us in the education space and delivering our curriculum to our clients. It's nice to have some of the extra access features and to have the community feature, so that works great for us. At the same time, Kajabi lacks some of the specificity we need, and I don't believe it is technically geared directly to the education space, so we will likely switch providers in the next couple of years to something that is more robust and relevant to our business model.

Incentivized

Litmos is greatly suited for delivering courses that have a timeline or where the content needs to be consumed in its entirety, and for tracking and validating the completion of that content by users. It is well suited for microlearning and quick and effective course creation and learner testing. Litmos is less suited for creating courses where pages are linked together or for quick reference content which might be better served by a knowledge base.

Incentivized

• With a featured button as opposed to just a hyperlink, it is incredibly simple to link to a page within an email.
• The marketing strategy's functionality and the ability to customize emails allow me to communicate with every client.
• Course creator to create digital products from your content.

Incentivized

• Litmos is simple and straightforward for learners to use
• Litmos' look and feel are highly customizable through javascript and stylesheets
• Litmos' API is fairly easy to use and complete
• Litmos makes launching and deploying training in the field and the office easy and quick

Incentivized

• They've improved leaps and bounds, but their CRM is still subpar
• They have great uptime, but it could be better
• Affordability - I went in hoping to use their CRM feature and cut costs, but their CRM is lacking
• They offer a shopping cart, but in terms of being able to customize and payment option, they have a ways to go.

Incentivized

• I generally feel that any challenges I experience are due to the vast flexibility the platform has. My gut tells me that my minor issues are actually a result of certain functionality needing to be there to meet the needs of other customers, and it's not Litmos' fault that my specific workflow doesn't fit exactly into their functionality. It's a matter of me determining how I can update my workflow to fit the feature set.

Incentivized

We are committed to it and once we get "really good" at using it, I think it is a excellent platform and links well to Hubspot. At present, we are still just barely scratching the surface with our use of its features

Incentivized

For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.

Incentivized

The back-end system can be used efficiently and has flexibility. It doesn't have a lot of unnecessary functions or un user-friendly features. We have had no issues using the system and would continue to use it with the current functions and features. I would rate it as user-friendly yet flexible

Incentivized

It's overall pretty straightforward to use — both for admins/creators and learners.

• Teams really give a great ability to decentralize management.
• Great content creation tools
• Integrated live sessions

A few wonky workflows persist, though:

• Reporting has some limitations (e.g., 30 day limit, ugh)
• Search is rough and we get reports that content can be difficult to find
• More granular admin/editing permissions would help

Incentivized

Not best support for technical problems.

Incentivized

Works great

Incentivized

The Kajabi Support people are helpful, fast and knowledgeable. I usually call in a panic - because I have lost something, messed something or am on a deadline. Sometimes we speak, or we do a chat. Always my angst is eliminated. I often thank the person for being "so patient" with me. LOL

Incentivized

If I could give it a negative rating I would. Worst support from any program I have had. Everything is back and forth in the support ticket. The one time I tried to chat they could not support the question. Their support page is so full of sections and products I can never find anything I need, even with a customized home page. I was hopeful that once they left SAP support might improve but it has not. I don't even know who my account executive is. Nobody has ever reached out to me. I need someone to guide me through best practices for our company and there is nobody to do that.

Incentivized

It was a good overview of the platform, but of course it was more of a basic overview of how to use the platform. The team provided a good training, but I would of liked a better deep dive into some of the features.

Incentivized

Some of the best online training I've taken from any LMS platform. It was well put together and kept me engaged the entire time. It has a good amount of HR Compliance mixed with soft skills training that the team liked. Overall, it has a robust online suite of training that any company can use.

Incentivized

These platforms are big complex pieces of software. Mor recently - Kajabi provides a done for you example which you can borrow and customise - but those were not available when we started.

Incentivized

We have done two implementations. The first wasn't completed by me, but the second was. I had to do a lot of data migration across from the first system into the new instance. This was really time-consuming, and it would have been great to have had an option for someone else to have completed this for us. Learning about the tool has also been up to us, and whilst the content was good, it was also high level and broad, and then getting into the specifics of our setup was really just left to us to complete on our own and have a go. We got there, but probably could have been faster with some additional support from a consultant.

Incentivized

Kajabi is more adjusted for learning needs. While Tilda and Wix can help to create very customizable designs for landing pages and great checkout experiences, Kajabi is more convenient for creating learning sequences. The best way is to use all these platforms together, so they can support the optional customer journey from landing page to learning on the course.

Incentivized

Litmos has been more robust for us in terms of reporting as well as course organization. We also have the ability to use a subsite (another instance of Litmos) for groups outside of our main organization.

Incentivized

Pretty easy to scale this LMS and can be deployed companywide in all departments for us. The team's function allows you build separate teams that can easily be assigned specific courses, so it makes it much easier to deploy

Incentivized

• Saved around $100 a month thanks to combining several online platforms into one
• Saved dozens of hours not having to upload videos and images thanks to the Google Drive integration and URL Import
• Building pages takes a little longer than other page builders due to how many clicks it takes to exit and enter editing settings.

Incentivized

• Reduced learning times across the business, therefore lowering the completion payment.
• Improved business wide compliance by over 60%.
• Gave us the ability (via our LMS) to quickly gather reports on key learning requirements.
• It provided the ability to react to any potential issue by quickly sourcing and building a course after identifying a safety issue.

Incentivized