Kandji is an Apple device management software solution for macOS, iOS, iPadOS, and tvOS, from the company of the same name in San Diego.
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Pricing
Kandji
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Kandji
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup Fee
No setup fee
Additional Details
All plans billed annually.
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Kandji
Considered Both Products
Kandji
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General Manager
Chose Kandji
Both MDMs have issues with employee's laptop passwords and being able to reset those password. We switched to Kandji because laptop PWs were connected to Gmail PWs. However, there were continous "password sync" errors that it ended up being a huge headache for everyone.
Kandji is well-suited for the following: - Onboarding remote employees (we are a remote company). Kandji offers zero-touch deployment via Apple Business Manager, making it incredibly easy to configure our Macs. -Maintaining security and compliance for Apple devices -Managing a fleet of iOS devices in the field. Where it's less appropriate: -When there is a mixed OS environment -If you have a highly custom or script-heavy environment.
Problem after problem after problem with employees getting locked out of their laptops, (which was the whole reason we switched to Kandji - to prevent that from happening), employees ultimately having to factory reset their laptops to get back in, pop-ups that never go away, and continuous password sync issues.
I gave it an 8/10 because overall, it offers a spotless and intuitive interface that makes routine device management easy. Features such as onboarding, app deployment, and compliance enforcement are handy, thanks to the various blueprints we can set up. The only reason I didn't give it a 10 is that it lacks some advanced configurations, and the reporting aspect is not as customizable.
With Intune, they aren’t friendly with Macs. We had to add each app individually and constantly update the packages for updates. Even when we do everything right, it still doesn’t work all the time
They promised us we could add devices as needed. I even had that written in an email. However, they rescinded that promise and required us to add devices in buckets of 50. That means, since we had 55 users, we had to pay for 100 licenses.
Password issues were made much worse by using Kandji instead of our old MDM (Hexnode).
Overall, Kandji created major headaches with laptop instead of improving.
