Kandji is an Apple device management software solution for macOS, iOS, iPadOS, and tvOS, from the company of the same name in San Diego.
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Pricing
Kandji
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Kandji
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup Fee
No setup fee
Additional Details
All plans billed annually.
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Kandji
Considered Both Products
Kandji
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Anonymous
Chose Kandji
Both MDMs have issues with employee's laptop passwords and being able to reset those password. We switched to Kandji because laptop PWs were connected to Gmail PWs. However, there were continous "password sync" errors that it ended up being a huge headache for everyone.
With Intune, they aren’t friendly with Macs. We had to add each app individually and constantly update the packages for updates. Even when we do everything right, it still doesn’t work all the time.
Kandji would be excellent for a company that has Mac fleets and is currently using Intune or Jamf as their MDM. Kandji is cheaper than Jamf and way easy to configure than Intune.
Switching from our old MDM to Kandji: "We'll set you right up with an integration specialist" and it'll be "so easy." Greatly incorrect. The change took months and was a disaster at best. So many things I had to figure out that they never mentioned, or I had to keep going back to them to get more information. "Oh, we forgot to mention that!" - said about a dozen times. Also, I had to go to our former MDM to ask them how to do it because "Kandji can only help on the Kandji side of things - not the other MDM side." Well yes, but then don't make it sound like you can and will do that part in the first place!
They promised us we could add devices as needed. I even had that written in an email. However, they rescinded that promise and required us to add devices in buckets of 50. That means, since we had 55 users, we had to pay for 100 licenses.
Password issues were made much worse by using Kandji instead of our old MDM (Hexnode).
Overall, Kandji created major headaches with laptop instead of improving.