Kaseya VSA

Kaseya VSA

110 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Kaseya VSA	Score7.7 out of 10	N/A	Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.	N/A

Pricing

Kaseya VSA

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Pricing Offerings
Kaseya VSA
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

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Community Pulse
Key User Insights
	Kaseya VSA
Considered Both Products	Kaseya Verified User Chose Kaseya VSA Kaseya VSA compares well to other solutions available. I think some of the other solutions so have some small areas which are better than Kaseya VSA, however as an overall product, Kaseya VSA seems most complete. I'd like to see them continuing to evolve the product as it … Incentivized Helpful? Nik Ysambart IT Director in Information Technology at PLANNED COMPANIES (Facilities Services, 1001-5000 employees) Chose Kaseya VSA While Atera and NinjaRMM are both solid products, they seemed to be more oriented to MSPs which we aren't. There were more features associated with costs per user/system, etc. that we would never utilize. Incentivized Helpful? Verified User Chose Kaseya VSA We looked at several options besides Kaseya in the beginning of our research process. We preferred the layout, support, and overall feature rich platform of Kaseya to some of their competitors. We also liked the ability to grow with Kaseya as needed and the ability to add … Incentivized Helpful? Mike Erhart Managing Partner in Corporate at Erhart and Associates, LLC (Information Technology & Services, 1-10 employees) Chose Kaseya VSA What's Up Gold is more of a monitoring application and very good at that, but doesn't have the management tools that VSA provides. It requires additional applications and you lose the "single pane of glass" concept. ConnectWise, at the time we looked at the product, did not have … Incentivized Helpful? Ben Blissett Managing Director in Information Technology at Affinity Technology Group (Information Technology & Services, 1-10 employees) Chose Kaseya VSA We moved away from NinjaRMM for support of PowerShell scripting and APIs. Overall, the experience with NinjaRMM, though limited in features, was tenfold better than our experience with VSA. We have been desiring strongly to move away from VSA to N-Central (having been provided a … Incentivized Helpful? Allan Eisenhauer Director of IT / Purchasing Manager in Information Technology at Macomb / St. Clair Workforce Development Board (Non-profit Organization Management, 51-200 employees) Chose Kaseya VSA We used to use Netop for many years prior to Kaseya. The main reason that we switched was because with staff working from home we needed a cloud based solution and Netop required gateway servers or PIN servers to be configured in order to be able to access those staff while at … Incentivized Helpful? Verified User Chose Kaseya VSA Kaseya is the worst remote desktop software I have ever used. I could never understand why I constantly was unable to connect to our remote desktops. Not being able to do my work, the lackluster customer service, and the constant complaints from my workers is the reason why we … Incentivized Helpful? Hunter Bonner Technology Consultant in Information Technology at Absolute Technology Solutions, Inc. (Information Technology & Services, 11-50 employees) Chose Kaseya VSA To me, once past the learning curve, it's much easier to use than ConnectWise. It's not something I have to constantly baby. Incentivized Helpful? Verified User Chose Kaseya VSA ConnectWise didn't offer all of the features that we required and was more expensive than VSA. Incentivized Helpful? Verified User Chose Kaseya VSA Kaseya is cheaper compared to Continuum RMM solutions, and also has a better feature set of tools. The reporting has more customization than what continuum offers. Incentivized Helpful? John Kistler Business Owner in Corporate at J&B Technologies, Ltd. (Computer & Network Security, 1-10 employees) Chose Kaseya VSA ConnectWise also looks great, but we are invested in Kaseya and plan to stay. Incentivized Helpful? Kewyn Medina Supervisor IT Operations in Information Technology at Laureate International Universities (Education Management, 10,001+ employees) Chose Kaseya VSA I think that one of the best features Kaseya has over the other tools I mentioned is more maturity and expertise in the area, so you have a good support and good know-how in the network. It also works in most use environments. Incentivized Helpful? John Lewis Owner in Corporate at Maine IT Solutions (Computer & Network Security, 1-10 employees) Chose Kaseya VSA Price over features beats out all others, every time. Incentivized Helpful? Aaron StPierre CEO (Chief Executive Officer) in Information Technology at Saintly Solutions (Information Technology and Services, 1-10 employees) Chose Kaseya VSA We have tried many other systems: Pulseway, Ninja RMM, Solarwinds and none of these other systems comes close to the ability of Kaseya VSA. Incentivized Helpful? Verified User Chose Kaseya VSA Automate is by far more customizable and affordable, a lot of our pain points in Kaseya are addressed with Automate. In our case, we have used Kaseya since 2012-2013 and have started migrating our customers to Automate in the past year. Incentivized Helpful? Derek Schroeder Service Manager in Information Technology at Kloud9 (Information Technology and Services, 11-50 employees) Chose Kaseya VSA VSA is easily on par with SolarWinds N-central but ConnectWise Automate is the best tool out there for RMM. Automate shares some of the clunky interface that VSA has, but it is extremely fast and reliable. N-Central has the best organization of the three, it is very easy to … Incentivized Helpful? James Buchholz IT Technician in Information Technology at Clark Computer Services (Information Technology and Services, 1-10 employees) Chose Kaseya VSA The way LabTech integrates with ScreenConnect and TeamViewer is just SO much better than Kaseya. I feel like Kaseya is a bit more intuitive though as opposed to LabTech that you should probably get some real training for. Scripting in LabTech is more reliable. I've never had a … Incentivized Helpful? Christopher Jon Olesch Jr. Senior Network Engineer in Engineering at UbiStor Inc (Computer & Network Security, 11-50 employees) Chose Kaseya VSA Both SolarWinds & Autotask appears to have a better user community, but they have the same issue with out of the box scripts (non-existent). With Kaseya, I can write everything in PowerShell, dos, vb, java, and then have Kaseya execute across applicable devices. In fairness, … Incentivized Helpful? Richard Trivedi IT Director in Corporate at Cadrenet (Computer & Network Security, 11-50 employees) Chose Kaseya VSA It has been a long time since I tested competitors so it would not be fair for me to compare existing version of Kaseya with older versions of the products I have tested int he past. It is very hard to change and I am very Happy with Kaseya therefor no intentions of testing … Incentivized Helpful? Racey Cave IT Manager in Information Technology at Eliassen Group (Information Technology and Services, 201-500 employees) Chose Kaseya VSA There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong … Incentivized Helpful? Mark Sauer Director of Information Technology in Information Technology at TransPak (Package/Freight Delivery, 1001-5000 employees) Chose Kaseya VSA They're both complicated to get the incremental value out of the tools. Incentivized Helpful? Verified User Chose Kaseya VSA For the price point and resources we get with Kaseya IT Center it is a tour de force. Incentivized Helpful? Vincent Capra IT Consultant in Information Technology at CPS Computer Services (Information Technology and Services, 1-10 employees) Chose Kaseya VSA We decided to go with Kaseya over LabTech back in 2012 because the product was far more advanced. I don't know how LabTech stacks up now. Incentivized Helpful? Blake Clemens IT Specialist in Information Technology at 12:34 MicroTechnologies, Inc. (Information Technology and Services, 11-50 employees) Chose Kaseya VSA Nothing for the user to install or a website to log into. It's already running on the machine. It's by far the better product. Incentivized Helpful? Verified User Chose Kaseya VSA Kaseya is not as good as LabTech but gives you great bang for your buck. I would recommend it to anyone trying to achieve a proactive approach to network monitoring. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Kaseya VSA

Comparison of Application Performance Management features of Kaseya VSA
Feature	Kaseya VSA 7.5 1 Ratings
Virtualization monitoring	8.01 Ratings
IT Asset Discovery	7.01 Ratings

Comparison of Monitoring Tasks features of Kaseya VSA
Feature	Kaseya VSA 6.7 13 Ratings
Remote monitoring	9.013 Ratings
Network device monitoring	8.013 Ratings
Activity Monitoring	8.01 Ratings

Comparison of Management Tasks features of Kaseya VSA
Feature	Kaseya VSA 7.5 12 Ratings
Patch Management	8.012 Ratings
Policy-based automation	9.012 Ratings

Comparison of Remote Access features of Kaseya VSA
Feature	Kaseya VSA 6.8 1 Ratings
Attended device access	8.01 Ratings
Unattended device access	8.01 Ratings
Virtual device access	9.01 Ratings
Multiple-display support	1.01 Ratings
Multiple concurrent sessions	8.01 Ratings

User Ratings
	Kaseya VSA
Likelihood to Recommend	8.0 (30 ratings)
Likelihood to Renew	10.0 (1 ratings)
Usability	8.0 (1 ratings)
Support Rating	5.5 (8 ratings)