Kayako vs. UseResponse
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Kayako | Score6.8 out of 10 | N/A | Kayako is a help desk and customer support platform that helps businesses automate workflows, improve agent productivity, and deliver personalized customer experiences across email, chat, and social media. | $79 per month |
 UseResponse | Score5 out of 10 | Mid-Size Companies (51-1,000 employees) | UseResponse helps companies provide customer service support using several channels and organize their community around products or services on their server. It's all-in-one support suite with feedback, help desk ticketing system, knowledge base and live chat in one package. Integrate it using API, built-in translation tool and fully customizable interface with extended modular system. | $39 per 2 agents/month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Kayako | UseResponse | |
|---|---|---|
| Likelihood to Recommend | 1.0 | - |
| Likelihood to Renew | 7.8 | - |
| Usability | 10.0 | - |
| Availability | 7.5 | - |
| Support Rating | 2.1 | - |
| Implementation Rating | 9.0 | - |