| Product | Rating | Most Used By | Product Summary | Starting Price |
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 InMoment Text Analytics | N/A | InMoment’s text analytics, powered by our Lexalytics, is a software-as-a-service specializing in cloud-based text analytics and sentiment analysis. The tool unlocks insights and sentiment analysis from large amounts of unstructured text. | $10,000 | |
 Keatext | Enterprise companies (1,001+ employees) | Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses… | $550 per month |
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| Considered Both Products | InMoment Text Analytics  Dnyanoba Madrewar Deputy Manager Chose InMoment Text Analytics Lexalytics is best comparing to others in terms of pricing, after sells support etc. The user interface of Lexalytics is very good and anyone can learn without minimum trainings. Lexalytics can be used on cloud or on premises which is also one of the best among its …  Alonso Cienci Java Software Engineer Chose InMoment Text Analytics It offers extensive text analysis capabilities and you can easily create a visual representation.  Brice Tan Software Engineer Chose InMoment Text Analytics Lexalytics is a Microsoft Excel text and sentiment analysis plugin for surveys and social media. With Lexalytics, I can log into my SurveyMonkey account directly in Excel and import data for analysis. I can also choose which columns of data to import so that it only parses what …  Jasmeet S Babra Marketing Data Analyst Chose InMoment Text Analytics Semantria holds its ground pretty well. Their Excel plugin works flawlessly. Apart from semantria, i have used Vivekn sentiment analysis which is just a basic text input -web based sentiment tool, giving you sentiment score and sentiment category. Semantria gives an array of … |  Keatext  Stanley Kamal Software Engineer Chose Keatext It is easier to use, analyze data in seconds and extract the most important data from any content. Integrating it with other platforms is easy and offers support for multiple languages including Arabic.  Zheng Khoo Digital Marketing Specialists Chose Keatext Keatext as a fast and versatile text analysis technique is ideal for analyzing massive amounts of unstructured data to find service possibilities, as well as viewing the number of feedback comments by type, ordered by compliments, complaints, ideas and questions with a single …  Gonzalo Bayona Camiletti Software Engineer Chose Keatext Create polls to collect contextual feedback on a particular page, section of a website, content, etc., and analyze them with advanced reports.  Austin M. Dai Software Engineer Chose Keatext Its features and integrations can be configured to meet your needs.  Sharon Khoo Tan Human Resources Director Chose Keatext They offer a variety of features including data warehouse management, analytics, collaboration, and more. They make it easy to integrate with various third-party apps like Intercom, Slack, Customer.io, Slack, Google, Salesforce, and more.  Anjali Nair content writer specialist Chose Keatext We were using Freshdesk before using Keatext. When it comes to report & dashboard analysis Keatext provides advanced analytics options. Keatext provides high availability with integrations options of mail notifications & SMS notifications as well. Keatext provides chatbot … |
| InMoment Text Analytics | Keatext | |
|---|---|---|
| Small Businesses |  IBM Watson Studio Score 10.0 out of 10 |  Sogolytics Score 9.0 out of 10 |
| Medium-sized Companies |  PG Forsta HX Platform Score 8.0 out of 10 |  CustomerSuccessBox Score 9.5 out of 10 |
| Enterprises | PG Forsta HX Platform Score 8.0 out of 10 |  Verint Voice of the Customer Score 10.0 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| InMoment Text Analytics | Keatext | |
|---|---|---|
| Likelihood to Recommend | 9.0 (0 ratings) | 9.1 (0 ratings) |
| InMoment Text Analytics | Keatext | |
|---|---|---|
| Likelihood to Recommend |
Jasmeet S Babra Marketing Data Analyst |
Stanley Kamal Software Engineer |
| Pros |
Alonso Cienci Java Software Engineer |
Anjali Nair content writer specialist |
| Cons |
Brice Tan Software Engineer |
Stanley Kamal Software Engineer |
| Alternatives Considered |
Brice Tan Software Engineer |
Zheng Khoo Digital Marketing Specialists |
| Return on Investment |
Dnyanoba Madrewar Deputy Manager |
Sharon Khoo Tan Human Resources Director |
| ScreenShots | Keatext Screenshots     |