Keatext vs. Returnly

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Keatext
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses…
$550
per month
Returnly
Score 0.0 out of 10
N/A
Returnly provides digital return experiences for direct-to-consumer brands, helping customers to get the right item before returning the wrong one. Returnly also offers a turn-key solution around its financial technology that includes returns management tools as well as hosted and fully brandable end-customer touchpoints like package tracking, online returns and exchanges and Green Returns.N/A
Pricing
KeatextReturnly
Editions & Modules
Basic
$550
per month
Pro
$999
per month
Enterprise
1650+
per month
No answers on this topic
Offerings
Pricing Offerings
KeatextReturnly
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
KeatextReturnly
Considered Both Products
Keatext
Chose Keatext
It is easier to use, analyze data in seconds and extract the most important data from any content. Integrating it with other platforms is easy and offers support for multiple languages ​​including Arabic.
Chose Keatext
Keatext as a fast and versatile text analysis technique is ideal for analyzing massive amounts of unstructured data to find service possibilities, as well as viewing the number of feedback comments by type, ordered by compliments, complaints, ideas and questions with a single …
Chose Keatext
Create polls to collect contextual feedback on a particular page, section of a website, content, etc., and analyze them with advanced reports.
Chose Keatext
They offer a variety of features including data warehouse management, analytics, collaboration, and more. They make it easy to integrate with various third-party apps like Intercom, Slack, Customer.io, Slack, Google, Salesforce, and more.
Chose Keatext
We were using Freshdesk before using Keatext. When it comes to report & dashboard analysis Keatext provides advanced analytics options. Keatext provides high availability with integrations options of mail notifications & SMS notifications as well. Keatext provides chatbot …
Returnly

No answer on this topic

Best Alternatives
KeatextReturnly
Small Businesses
Sogolytics
Sogolytics
Score 9.0 out of 10
Sogolytics
Sogolytics
Score 9.0 out of 10
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CustomerSuccessBox
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CustomerSuccessBox
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Score 9.5 out of 10
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Verint Voice of the Customer
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Score 10.0 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 10.0 out of 10
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User Ratings
KeatextReturnly
Likelihood to Recommend
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
KeatextReturnly
Likelihood to Recommend
Keatext is ideal for analyzing customer texts and comments regardless of language, improving advertising and understanding the needs of each customer.
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No answers on this topic
Pros
  • Detailed Report & Analysis
  • GUI Dashboard with advance features
  • Live chat support feature
  • Survey & Easy integration options
  • Artificial Intelligence features
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Cons
  • Data analysis is limited by version, but since everything has a solution, the ideal is to pay for the premium version to enjoy the full service.
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Alternatives Considered
Keatext as a fast and versatile text analysis technique is ideal for analyzing massive amounts of unstructured data to find service possibilities, as well as viewing the number of feedback comments by type, ordered by compliments, complaints, ideas and questions with a single perspective.
Read full review
No answers on this topic
Return on Investment
  • I decided to implement Keatext due to its extensive list of integrations. The Keatext integration allows me to import my surveys instantly from my SurveyMonkey account, providing a 360º view to identify and improve the experience of my clients.
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ScreenShots

Keatext Screenshots

Screenshot of AI-based predictive recommendations with SWOT chartScreenshot of Customizable and interactive dashboardScreenshot of Topics and opinions heatmapScreenshot of Advanced sentiment analysis including customer questions and suggestionsScreenshot of Multichannel analysis including reviews, open ended surveys, and contact center tickets