Keatext vs. SurveyMonkey
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Keatext | Score8.8 out of 10 | Enterprise companies (1,001+ employees) | Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses… | $550 per month |
 SurveyMonkey | Score8.2 out of 10 | N/A | SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing. | $99 per month |
| Keatext | SurveyMonkey | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Keatext | SurveyMonkey | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Survey Format & Appearance |
| |||||||||||||||||||
| Survey Content |
| |||||||||||||||||||
| Survey Logic |
| |||||||||||||||||||
| Survey Reporting & Analytics |
| |||||||||||||||||||
| Survey Administration & Security |
| |||||||||||||||||||
| Survey Distribution |
| |||||||||||||||||||
| Keatext | SurveyMonkey | |
|---|---|---|
| Likelihood to Recommend | 9.1 | 10.0 |
| Likelihood to Renew | - | 9.0 |
| Usability | - | 9.9 |
| Availability | - | 10.0 |
| Performance | - | 6.0 |
| Support Rating | - | 9.4 |
| Implementation Rating | - | 10.0 |