TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Keatext

    Score8.8 out of 10
    Enterprise companies (1,001+ employees)
    Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses…

    $550

    per month

    Zoho Survey

    Score10 out of 10
    N/AZoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.

    $9

    per month

    Pricing
    KeatextZoho Survey
    Editions & Modules
    Basic
    $550
    per month
    Pro
    $999
    per month
    Enterprise
    1650+
    per month
    Basic
    $9
    per month
    PLUS
    $25
    per month
    Plus
    $35
    per month
    Pro
    $49
    per month
    ENTERPRISE
    $75
    per month
    ENTERPRISE
    $75
    per month
    ENTERPRISE
    $75
    per month
    Enterprise
    $109
    per month
    Offerings
    Pricing Offerings
    KeatextZoho Survey
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Up to a 30% discount available for annual pricing.
    More Pricing Information
    Features
    KeatextZoho Survey
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Keatext and Zoho Survey
    Feature
    Keatext
    -
    Ratings
    Zoho Survey
    8.3
    8 Ratings
    Survey templates00 Ratings10.07 Ratings
    Themes00 Ratings5.08 Ratings
    Custom logo/branding00 Ratings10.08 Ratings
    Survey Content
    Comparison of Survey Content features of Keatext and Zoho Survey
    Feature
    Keatext
    -
    Ratings
    Zoho Survey
    10.0
    8 Ratings
    Changes to live survey00 Ratings10.08 Ratings
    Question design help00 Ratings10.08 Ratings
    Multiple question types00 Ratings10.08 Ratings
    Survey Logic
    Comparison of Survey Logic features of Keatext and Zoho Survey
    Feature
    Keatext
    -
    Ratings
    Zoho Survey
    10.0
    8 Ratings
    Survey logic flexibility00 Ratings10.08 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Keatext and Zoho Survey
    Feature
    Keatext
    -
    Ratings
    Zoho Survey
    10.0
    8 Ratings
    Response tracking00 Ratings10.08 Ratings
    Data export00 Ratings10.08 Ratings
    Standard reports00 Ratings10.08 Ratings
    Custom reports00 Ratings10.08 Ratings
    Analytics00 Ratings10.08 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Keatext and Zoho Survey
    Feature
    Keatext
    -
    Ratings
    Zoho Survey
    10.0
    7 Ratings
    Access controls00 Ratings10.07 Ratings
    Compliance00 Ratings10.07 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Keatext and Zoho Survey
    Feature
    Keatext
    -
    Ratings
    Zoho Survey
    9.9
    7 Ratings
    Vendor-offered crowdsourcing00 Ratings9.95 Ratings
    Respondent restrictions00 Ratings10.07 Ratings
    User Ratings
    KeatextZoho Survey
    Likelihood to Recommend
    9.1
    (6 ratings)
    10.0
    (8 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)