Keepit vs. Macrium Reflect

The ability to restore within minutes is beneficial and helps productivity; no longer spend hours restoring from tapes. They can show a new start to the interface and portal, and within minutes, they know how to navigate and restore if required. It is very user friendly and easy for understand and navigate.

Incentivized

Macrium Reflect is one of the best partition backup applications available in the market. It can also clone drives in addition to making images of partitions and has a very useful feature of creating a bootable recovery drive for restoring partition(s) in case the OS is not booting. There are also different products for varying needs of the end user- Macrium Reflect Server, Workstation, etc. I have restored my system without any errors many times with Macrium.

Incentivized

• Cross tenant restores, allows you to migrate mailboxes from one tenant to another.
• Being able to backup multiple tenants/platforms from a single interface is awesome.
• The setup and ongoing maintenance is great, articles on how to setup security and gain access to data in a secure way is also a great feature
• The interface is very intuitive and easy to navigate, it hides an awful lot of power

Incentivized

• Macrium Reflect ist easily manageable.
• Macrium Reflect backs up fast.
• Macrium Reflect accurately handles scheduled backups.

Incentivized

• Providing more information on an ongoing restore job. Once you begin a restore or a data import, it seems to be impossible to see which user account that job is tied to.
• Its job percentages seem to be drastically inaccurate. It will say a job is 76% complete even though it has only restored 484MB of 8GB - but this is just a little annoying and not a real problem.

Incentivized

• I can't think of anything which needs improvement at the moment.

Incentivized

Keepit just works. No hassle, no need to check it all the time, no need to check up on storage. If they don't raise the price (too much), I don't see any reason to switch.

Incentivized

Such a simple solution to use. User friendly, intuitive, processes can be completed in minutes instead of hours with restoring from tape, and requesting the return of tapes from the off site location, thus saving many hours and cost of storage. Also gives the end user a better experience as files can be restored almost immediately.

Incentivized

There is a small learning curve in the beginning, but altogether a great tool for my purpose.

Incentivized

Support helped us to set up SSO and MFA with our Azure AD Accounts. Once when the backup was failing, they could help us to investigate the reason and find a stale account that was preventing the backup. They are really concerned that the backup works and not only want to close the ticket like other support hotlines.

Incentivized

We have not been opening tickets for support from Macrium at the moment, only for licencing issues, but good attention and fast response by the support team. They respond pretty fast to our emails and fixed our issues giving us a good explanation of our case without any complications. Due to the good functionality of the software we have not opened a ticket for support in years.

Incentivized

We setup this in a 2 hour call with the Keepit installation team, simple and easy

Incentivized

We previously used Veeam to backup data from O365 to local servers. We had other SaaS platforms we needed to include and move from local to cloud backups. While Veeam does have multiple cloud options but compared with Keepit it was overly complicated and less cost effective. Keepit was a no-brainer in terms of simplicity and having a single 360 dashboard.

Incentivized

Veeam offers Veeam Agent for Microsoft Windows, a product we also install and use. It compares favorably with Macrium Reflect; however, for small firms and individual wanting an added cloud backup of their full hard drive, Macrium wins out in requiring less cloud storage space by a significant margin. ShadowProtect is a rock solid competitor with a higher price and no free version. It is highly dependable, but more complicated to install and set up. The number of technical issues and quality of technical support have ruled out Acronis products. MSP360 Backup has impressive technology, but we encountered issues with restore times and full drive image restores.

Incentivized

• User productivity increase when the users didn't need to manually recreate data when it was lost. Estimation of past cases: 100,000 $ per year
• Company blackout on disasters: pricelessly :-)
• Admin cost reduction, no more tape changes and storage costs: 10,000 $ per year

Incentivized

• Improved our time on backups
• More secure backups of our databases

Incentivized