KeySurvey vs. Opinurate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KeySurvey
Score 5.6 out of 10
N/A
N/AN/A
Opinurate
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
Opinurate software is used by major brands and SMEs to capture multi-channel customer feedback (web, email, SMS and more) with industry and role-specific dashboard reporting to identify trends and pro-actively manage customer experience.N/A
Pricing
KeySurveyOpinurate
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KeySurveyOpinurate
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
KeySurveyOpinurate
Features
KeySurveyOpinurate
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
KeySurvey
8.8
Ratings
10% above category average
Opinurate
-
Ratings
Survey templates9.10 Ratings00 Ratings
Themes8.20 Ratings00 Ratings
Custom logo/branding9.10 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
KeySurvey
8.8
Ratings
3% above category average
Opinurate
-
Ratings
Changes to live survey8.20 Ratings00 Ratings
Question design help9.10 Ratings00 Ratings
Multiple question types9.10 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
KeySurvey
9.1
Ratings
10% above category average
Opinurate
-
Ratings
Survey logic flexibility9.10 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
KeySurvey
9.1
Ratings
11% above category average
Opinurate
-
Ratings
Response tracking9.10 Ratings00 Ratings
Data export9.10 Ratings00 Ratings
Standard reports9.10 Ratings00 Ratings
Custom reports9.10 Ratings00 Ratings
Analytics9.10 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
KeySurvey
8.6
Ratings
1% below category average
Opinurate
-
Ratings
Access controls9.10 Ratings00 Ratings
Compliance8.20 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
KeySurvey
8.2
Ratings
0% below category average
Opinurate
-
Ratings
Respondent restrictions8.20 Ratings00 Ratings
User Ratings
KeySurveyOpinurate
Likelihood to Recommend
8.2
(0 ratings)
-
(0 ratings)
Likelihood to Renew
8.5
(0 ratings)
-
(0 ratings)
Support Rating
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
KeySurveyOpinurate
Likelihood to Recommend
I frequently worked with large numbers of survey recipients and the features that allowed me to cut and paste large lists of email addresses and features for checking email accuracy was helpful in speeding up the process of distribution. Also being able to customize and store various email templates in the tool saved time for repeated surveys.
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Pros
  • Ease of use for distributing email to large quantities of recepients.
  • Exporting data for data evaluation and manipulation.
  • Customizing the types of questions and response scoring.
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Cons
  • Based on our usage we didn't face issues using KeySurvey
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Likelihood to Renew
The layout is easy to use and professional. We haven't identified missing functionalities.
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Support Rating
We have had several moments when we needed the support (mostly it was when we were working on creating business logic for the survey and sometimes things didn't work as we expected them to). The KeySurvey support team was very friendly and helpful via chat and in case they couldn't solve the issue right at that moment, they always came back to us with a solution to our issue
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Alternatives Considered
In terms of a business logic implementation, I think KeySurvey had the most extensive features. Granted, I haven't used a paid version of SurveyMonkey, but for our purposes, the customization KeySurvey offered us (implementing our corporate colors, fonts, and logos) was one of the best features and it looked professional. Also, the name "KeySurvey" kind of sounds better and more business-like for clients from enterprise companies.
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Return on Investment
  • We used it for the voting process for the board of directors and it was the most convenient way to do it (especially since the report has a timestamp and it was important for us since there was a strict deadline).
  • We could find out what our client liked or disliked during our meetings, events, or any other actions.
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ScreenShots

Opinurate Screenshots

Screenshot of Opinurate dashboard reportingScreenshot of Opinurate dashboard reporting on mobile device