KeySurvey vs. Tandem Surveys

I frequently worked with large numbers of survey recipients and the features that allowed me to cut and paste large lists of email addresses and features for checking email accuracy was helpful in speeding up the process of distribution. Also being able to customize and store various email templates in the tool saved time for repeated surveys.

We conduct a monthly employee engagement survey and we use Tandem Surveys for this. It helps us in creating surveys instantly and in generating real time reports that we use in our monthly meetings to discuss and plan for actionable strategies. We also use it for market research when we are launching new products and services

• Ease of use for distributing email to large quantities of recepients.
• Exporting data for data evaluation and manipulation.
• Customizing the types of questions and response scoring.

• Creating survey is very easy with its drag and drop function
• Uploading respondents is very easy and seamless
• Reporting is amazing! We even use the exact reporting dashboard in our presentation
• Delivery method options are great, it helps us increase our response rate
• It has scheduling function, so we can schedule surveys every month without worrying about it

• Based on our usage we didn't face issues using KeySurvey

• It is limited when it comes to integration, you can't integrate it with other apps

The layout is easy to use and professional. We haven't identified missing functionalities.

We have had several moments when we needed the support (mostly it was when we were working on creating business logic for the survey and sometimes things didn't work as we expected them to). The KeySurvey support team was very friendly and helpful via chat and in case they couldn't solve the issue right at that moment, they always came back to us with a solution to our issue

Incentivized

In terms of a business logic implementation, I think KeySurvey had the most extensive features. Granted, I haven't used a paid version of SurveyMonkey, but for our purposes, the customization KeySurvey offered us (implementing our corporate colors, fonts, and logos) was one of the best features and it looked professional. Also, the name "KeySurvey" kind of sounds better and more business-like for clients from enterprise companies.

Incentivized

As compared to Google Forms, Tandem Survey is very customizable and professional-looking. When it comes to SurveyMonkey, it is more affordable and does the job well. Tandem Surveys basically has everything you can ask for an online survey that other platforms don't have. It is really good platform and we highly recommend it with other businesses

• We used it for the voting process for the board of directors and it was the most convenient way to do it (especially since the report has a timestamp and it was important for us since there was a strict deadline).
• We could find out what our client liked or disliked during our meetings, events, or any other actions.

Incentivized

• Using Tandem Surveys, it helped us to better understand our employees which increases our retention rate and reduces turn over which saves us a lot when it comes to recruitment and training new employees.