KORONA POS vs. Lightspeed Retail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KORONA POS
Score 0.0 out of 10
Small Businesses (1-50 employees)
KORONA POS is a cloud-based point of sale system for retail stores, ticketing operations, QSRs, wineries, and more. The software is built for specific industry niches, allowing it to adjust to specific workflows. Owners and managers can access data from any location, adding flexibility to all business operations. All data and customer information is stored in remote servers to maintain complete security. KORONA POS comes with…
$59
per month
Lightspeed Retail
Score 6.9 out of 10
N/A
Lightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.N/A
Pricing
KORONA POSLightspeed Retail
Editions & Modules
KORONA POS Core
$59
per month
KORONA POS Retail
$69
per month
Basic
$79.00 ($69.00)
per month (when billed annually)
Starter
$119.00 ($99.00)
per month (when billed annually)
Standard
$139.00 ($119.00)
per month (when billed annually)
Advanced
$189.00 ($169.00)
per month (when billed annually)
Pro
$259.00 ($229.00)
per month (when billed annually)
Enterprise
Contact Sales
Offerings
Pricing Offerings
KORONA POSLightspeed Retail
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans start at $59/month with optional additional modules for ticketing, franchises, and food & beverage.
More Pricing Information
Community Pulse
KORONA POSLightspeed Retail
User Ratings
KORONA POSLightspeed Retail
Likelihood to Recommend
-
(0 ratings)
7.7
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
9.8
(0 ratings)
User Testimonials
KORONA POSLightspeed Retail
Likelihood to Recommend
This is the first platform that has fully complied with our sales policies and highly generated reliable customer relations. It enables my team to generate suitable loyalty programs that rewards loyal clients. The system has unique UI that gives our customers an opportunity to discover new products and enjoy new promotions
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It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
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Pros
  • Enhancing smooth inventory operations.
  • Provision of latest sales and stock data analytics.
  • Generation of comprehensive sales reports.
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  • Very very user friendly.
  • Easy iPad interface that is easy to upgrade to new hardware if an iPad breaks, etc.
  • On the Advanced plan the reporting is outstanding.
  • Very easy to train new employees, especially younger employees raised on phones and tablets.
  • We use their payments system and it's a very easy integration. I believe Stripe is their payment provider.
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Cons
  • I have experienced smooth service delivery
  • The learning curve was complex for the first few days but I have been familiarizing with each feature with solid support from the support staff.
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  • They have not had major updates to their system in years. The inventory system is stagnant. Although their inventory system is robust, it is outdated.
  • They do have 24-hour support, however, wait times are excessive and representatives have challenges understanding your issues.
  • Trying to get issues resolved can take months or never at all. Management is non-existent. Trying to reach a supervisor is impossible.
  • They have a culture of telling you what you want to hear but have no intentions of actually following through.
  • Lightspeed is a great solution if you are a small business just getting started. But if you are intending to grow and expand, Lightspeed will become detrimental to your growth.
  • The reporting/analytics is basic at best. They do offer paid options that are very expensive, but it is very robust. The basic reporting is very minimal.
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Usability
Our working relations with KORONA POS has ever been productive since we deployed in the organization. The software has generated most effective insights from our daily operations that drives positive decision-making. Our sales and stock management portfolio has really improved since we deployed this platform.
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Very easy to use and figure out without calling customer support which is also very responsive and helpful.
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Support Rating
No answers on this topic
I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly.
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Alternatives Considered
No answers on this topic
We used Microsoft Retail Management System before this and this was in a whole other league of its own with features and ease of use. I really like using Macs also. They are much more reliable and longer lasting than IBM or Similar computers. The cloud based system is great also so you do not have to have another unit to store you database on
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Return on Investment
  • I have experienced positive ROI.
  • We have achieved sales targets with increased profit gains.
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  • I have to spend a lot less time training my employees because Lightspeed is so easy to use!
  • Keeping track of our inventory is as simple as clicking a few buttons.
  • Our online sales have grown tremendously since changing to Lightspeed
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ScreenShots

KORONA POS Screenshots

Screenshot of the layout and design for cashiersScreenshot of KORONA sales reportingScreenshot of Product stock receiptScreenshot of ABC retail analysis for entire product catalog