LabVantage vs. NucleoLIS

The customer support is outstanding and when the system is running (97% uptime) it makes everything happen on time and correctly.

Incentivized

NucleoLIS has the flexibility to build workflows for any type of clinical test. I experienced all of the positives that Psyche systems and NucleoLIS had to offer when I was tasked with building a workflow for COVID-19 testing. We were able to establish a LIMS workflow for COVID-19 testing in a matter of weeks in order to ramp up our testing to serve our community when we were one of the only testing sites available.

• Request tracking, numbering: LabVantage provides a unique number to each request, which makes requests easy to track and refer to.
• Web-enabled: we can link to LabVantage requests and attachments from other systems.
• Single Sign-On: users can use their network username/password to login to LabVantage

Incentivized

• Be more attentive to our needs and what we are looking for vs. telling us how we should work when it comes to improvements
• Develop LVConnect interfaces with more instruments that is universal and easy to use

Incentivized

• Software as flexible as NucleoLIS does require time to implement.
• I would like to see more out-of-the-box solutions for specimen workflows specific for the testing being offered.
• There isn't a billing option but it does allow data to be exported to be used by third-party billing software.

We didn’t really have choice to use any other system. We probably would be able to better serve our customers with an issue tracking or help desk system.

Incentivized

I have used multiple LIMS systems in my career and have also developed internal systems for specific testing. NucleoLIS provides a great balance of developing a personalized system in a well-established and functional existing framework to build out each individual lab's workflows. This can be done without the need to have an entire IT department which I could not say for the previous systems I used.

• This software has allowed us to continue to grow.
• We can output 20% more samples that we did with our old system

Incentivized