Laiye RPA vs. OpenText MBPM

Repeated computer operations; It takes a long time to execute the same command; Switching between complex and repetitive processes; Monitoring project problems; Get correct and timely data in standard format; In short, as long as the manual operation of the computer, the need to liberate artificial, I can not do without it now. For example, there are not many people in our department, but the output and efficiency are the highest in the whole company.

OpenText MBPM is well suited for rapid application development where process workflows are well designed in a detailed environment. A servicing organization could benefit from being able to manage and design complex case management processes and applications. It is not suited for the automotive industry where complex custom engineering processes exist within product engineering (vehicle) and manufacturing plants.

Incentivized

• Laiye RPA can also run in the background, does not occupy the mouse and keyboard permissions of business personnel.
• Easy to use, multi language choice, friendly interface.
• 7 * 24 hours quick response, good service.

• Complex routing of tasks based on calculated criteria
• Linking between tasks and accessing relevant information
• Organising, scheduling and prioritising
• Different views for different people

Incentivized

• Language capabilities improvement including Mongolian.

• The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
• Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
• One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.

There are other products that seem to be a better fit for future initiatives.

Incentivized

Although it is intuitive to use it does require training

Incentivized

Great customer service for an API support related query

Incentivized

Better no code development support with human readable flow chart design. It cost less time to implement an automated business process, compared to similar products. Running more than 1 robot process concurrently is possible. The Laiye RPA product provides a rich feature list. Meanwhile, it is still affordable to most enterprises.

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.

Incentivized

• Improved customer relations/service
• Improved business process agility
• Improved compliance and risk management
• Greater operational efficiency

• Easy and convenient access to client configuration information
• It provides numerous built-in controls which are quite useful during rapid development cycles
• It also provides a tremendously rich .NET framework which can be used to tweak the experience to the needs of each individual customer

Incentivized