Lakeside Digital Experience Cloud, powered by SysTrack vs. RES ONE by RES Software (discontinued)

We are able to get to the root of the issue much more rapidly this way, and we don't have to interrupt the end user in order to see how their computer is functioning. Systrack is installed on-premises at our company. Check out that hosted infrastructure if you're in the market for it. In a matter of minutes, you may move from one workstation to more than 100k.

Incentivized

I would use it in organisations with lots of users to be managed; we use it in Citrix environments a lot and it works like a charm. I don't know if I would use it in really small businesses with random PCs, unless you really want to have some uniformity and strict use policy.

Incentivized

• Systrack may also be scaled up thus simply
• Systrack provides a comprehensive picture of each system
• Systrack's customer service is second to none

Incentivized

• Application Control
• Zone and context
• Zero Profile

Incentivized

• Every new version brings new ideas and capabilities to the table
• Because of the sheer volume of information available, it can be difficult to know where to begin
• With enough time and skill, creating bespoke dashboards with meaningful titles may be effective

Incentivized

• It would be nice if the instant report function had the possibility to also show added users/groups

Incentivized

The tool is integral to how business is done by end users, thus it's imperative to keep the solution around. Not to mention the business leverages the experience to assist clients with building out the solution for their needs.

Incentivized

Easy to deploy and transparent for the end user.

Ivanti's support department is great. They resolved incidents great and quickly.

The implementation is typcially pretty simple on a flat active directly and non-DMZ based environment. Once things become more complex it is imperative to move slowly and test frequently with UAT groups and engineers.

Incentivized

Systrack is also used to provide baseline and post-change analytics for the testing of new applications and equipment. This gives me the confidence to install high-quality items that won't cause any serious problems for customers. These are just some of the useful tools Systrack offers to assess the digital experience and take appropriate action.

Incentivized

Appsense now Endpoint Management is a great tool, eventually IWC will fade and Endpoint will absorb all its useful features. Once the transition to appsense is complete we will be shifting to it rather than IWC but in the mean time IWC is our tool of choice.

• It was easy to install Systrack to a group of virtual workstations while doing CPU utilization analysis in a virtual environment
• You still need specialists to discover and fix problems in your environments with Systrack, but it will save you a lot of time

Incentivized

• Less management
• Better user experience