Landbot vs. Yellow.ai

Landbot

Landbot

7 Reviews and Ratings

Yellow.ai

Yellow.ai

7 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Landbot	Score 7.0 out of 10	N/A	Landbot.io is a no-code chatbot platform used by businesses to build frictionless conversational experiences from end-to-end. With the goal of turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams increase their efficiency and cut operating costs. Whether it's for WhatsApp, Web, or Messenger, the user can create automated chatbot flows to better engage customers and…	$0 Per Month Per User
Yellow.ai	Score 8.3 out of 10	N/A	yellow.ai (formerly Yellow Messenger) is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. Combining AI and human intelligence to automate customer and employee experience, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite.	N/A

Pricing

Landbot

Yellow.ai

Editions & Modules

Sandbox: $0
Per Month Per User
Starter: $39
per month
Pro: $99
per month
Business: Starting at $300
per month

No answers on this topic

Offerings

Pricing Offerings
Landbot	Yellow.ai
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

—

Contact vendor for pricing information.

More Pricing Information

Community Pulse
	Landbot	Yellow.ai
Considered Both Products	Landbot Verified User Anonymous Chose Landbot Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or Mobilemonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, … Incentivized Helpful? VK Vitali Kosyrau CEO (Chief Executive Officer) Chose Landbot We still have services such as Activechat and Odus IO. But Landbot defeats them easily in terms of a chatbot for landings. Incentivized Helpful?	Yellow.ai Lekha Tharoor Digital Marketing Manager Chose Yellow.ai The system we used before was a typical chat network, where users can just enter their basic details and take them to a direct customer service agent. With yellow.ai we were able to resolve around 70% of their doubts through AI-built FAQs, only the rest of the doubts needed to … Incentivized Helpful? Verified User Anonymous Chose Yellow.ai The main factor was use cases implemented elsewhere in the BFSI domain besides competitive cost & implementation timelines. Incentivized Helpful?

Best Alternatives
	Landbot	Yellow.ai
Small Businesses	Front Score 7.1 out of 10	Front Score 7.1 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Landbot	Yellow.ai
Likelihood to Recommend	8.0 (0 ratings)	9.0 (0 ratings)
Support Rating	10.0 (0 ratings)	- (0 ratings)

User Testimonials
	Landbot	Yellow.ai
Likelihood to Recommend	Great for the site embedded. Ideal for advertising traffic—conversion up to 20%. Not suitable for creating bots in instant messengers. Still, there are other more convenient services for this. Waiting for improvements, human takeover, redesign, and proactive mobile redesign. Incentivized VK Vitali Kosyrau CEO (Chief Executive Officer) Read full review	We are very happy how yellow.ai helped us through our customer journey. All the use cases are well met and fully automated. Our customers also found it very easier to get into the basic FAQs before getting into direct customer care agents. Needed a few more advancements in integrating catalog with chat so users can shop directly from WhatsApp or chat messages than going to our app/website. Overall I recommend it very much. Incentivized Lekha Tharoor Digital Marketing Manager Read full review
Pros	Simple visual constructor for your bots Many bot patterns Zapier and Webhooks Full customization CSS for your bots Incentivized VK Vitali Kosyrau CEO (Chief Executive Officer) Read full review	Web integrated chat bot WhatsApp bot Good support from YM team Transparent dashboard for analysis Incentivized Lekha Tharoor Digital Marketing Manager Read full review
Cons	Keywords Jump Feature: As a feature, it is good. But there is a scope of improvement that I see. In our Business, there are a lot of words that are similar for example Bearing/Bear ring/Bearing. So, at times the bot takes some time to find the exact keyword what the user wants and then route it accordingly. Most of the time, it does right, but at times it doesn't. Incentivized Verified User Anonymous Read full review	Shopping features in bot pricing app integration Incentivized Lekha Tharoor Digital Marketing Manager Read full review
Support Rating	Everything is simple. Very helpful support team. Always answer your question and help solve the problem. Incentivized VK Vitali Kosyrau CEO (Chief Executive Officer) Read full review	No answers on this topic
Alternatives Considered	Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, we chose Landbot for our Organization. Incentivized Verified User Anonymous Read full review	The main factor was use cases implemented elsewhere in the BFSI domain besides competitive cost & implementation timelines. Incentivized Verified User Anonymous Read full review
Return on Investment	We mostly had a positive impact with this tool. With our chat channel, we increased our new customer rate by 15% and return customer rate by 10%. We are seeing some decent returns with the tool. Incentivized Verified User Anonymous Read full review	Chatbot is another touch point for customer to do servicing of their loan. The following are the benefits for the customers. Avoid long wait times to reach agent. Get quick and reliable and up to date information. Easy and guided self-service journey. Post-launch on 04-Jan-20, in one month we had around 28000 unique customers visiting the bot. 24 X 7 availability. Increased customer satisfaction. Reduction in customer support manpower. Incentivized Verified User Anonymous Read full review
ScreenShots	Landbot Screenshots