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Lansweeper vs. ManageEngine ServiceDesk Plus

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Lansweeper

83 Reviews and Ratings

ManageEngine ServiceDesk Plus

109 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lansweeper

    Score8.5 out of 10
    		N/ALansweeper is an IT asset management solution that provides network discovery of all connected users, devices, and software within the IT estate. Lansweeper's device recognition capabilities provide complete visibility across the entire IT estate, in one centralized IT inventory. Lansweeper automatically and continuously discovers IT assets across infrastructure — servers, laptops, desktops, virtual & cloud machines, networks devices and IoT assets— in order to…

    $2,868

    per year (includes 2000 assets)

    ManageEngine ServiceDesk Plus

    Score9.2 out of 10
    		N/AServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation.

    $10

    Starting Price Per Month

    Pricing
    LansweeperManageEngine ServiceDesk Plus
    Editions & Modules
    Starter
    $2868
    per year Includes 2,000 assets
    Pro
    $5268
    per year Includes 2,000 assets
    Enterprise
    Contact Sales
    Starts at 10,000 Assets
    Standard
    $10.00
    Starting Price Per Month
    Professional
    $21.00
    Starting Price Per Month
    Enterprise
    $50.00
    Starting Price Per Month
    Offerings
    Pricing Offerings
    LansweeperManageEngine ServiceDesk Plus
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    LansweeperManageEngine ServiceDesk Plus
    IT Asset Management
    Comparison of IT Asset Management features of Lansweeper and ManageEngine ServiceDesk Plus
    Feature
    Lansweeper
    8.0
    12 Ratings
    ManageEngine ServiceDesk Plus
    -
    Ratings
    Software and hardware inventory tracking8.012 Ratings00 Ratings
    License management8.08 Ratings00 Ratings
    Asset lifecycle monitoring8.01 Ratings00 Ratings
    Asset relationship management8.011 Ratings00 Ratings
    Incident and problem management
    Comparison of Incident and problem management features of Lansweeper and ManageEngine ServiceDesk Plus
    Feature
    Lansweeper
    -
    Ratings
    ManageEngine ServiceDesk Plus
    7.1
    20 Ratings
    Organize and prioritize service tickets00 Ratings8.020 Ratings
    Expert directory00 Ratings5.013 Ratings
    Service restoration00 Ratings5.015 Ratings
    Self-service tools00 Ratings8.018 Ratings
    Subscription-based notifications00 Ratings6.014 Ratings
    ITSM collaboration and documentation00 Ratings10.016 Ratings
    ITSM reports and dashboards00 Ratings8.018 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of Lansweeper and ManageEngine ServiceDesk Plus
    Feature
    Lansweeper
    -
    Ratings
    ManageEngine ServiceDesk Plus
    7.7
    15 Ratings
    Configuration mangement00 Ratings9.014 Ratings
    Asset management dashboard00 Ratings8.014 Ratings
    Policy and contract enforcement00 Ratings6.010 Ratings
    Change management
    Comparison of Change management features of Lansweeper and ManageEngine ServiceDesk Plus
    Feature
    Lansweeper
    -
    Ratings
    ManageEngine ServiceDesk Plus
    8.0
    16 Ratings
    Change requests repository00 Ratings7.015 Ratings
    Change calendar00 Ratings8.011 Ratings
    Service-level management00 Ratings9.014 Ratings
    User Ratings
    LansweeperManageEngine ServiceDesk Plus
    Likelihood to Recommend
    8.0
    (14 ratings)
    9.0
    (20 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    6.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (4 ratings)
    Support Rating
    9.9
    (3 ratings)
    9.0
    (3 ratings)