Latitude by Genesys

Latitude by Genesys

6 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Latitude by Genesys	Score10 out of 10	Mid-Size Companies (51-1,000 employees)	Latitude by Genesys® is a standalone product that provides an integrated solution to fully meet customers' requirements of accounts receivables challenges from day one delinquency or negligence through charge-off and debt sale. With a businesses servicing platform bridged with Latitude software, all the necessary information, both current and historic, is available to the agents on a single platform on a single desktop. Latitude also integrates with the Genesys PureCloud®, PureConnectTM…	$75 per month

Pricing

Latitude by Genesys

Genesys Cloud CX 1: $75
per month
Genesys Cloud CX 2 Digital: $90
per month
Genesys Cloud CX 2 Digital + Voice: $110
per month
Genesys Cloud CX 3 Digital + WEM: $130
per month
Genesys Cloud CX 3 Digital + WEM + Voice: $150
per month

Pricing Offerings
Latitude by Genesys
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Optional

Prices listed are per named user, billed annually. Usage-based pricing may apply.

Community Pulse
Key User Insights
	Latitude by Genesys
Considered Both Products	Genesys Roger Weiss President in Corporate at Consumer Adjustment Company, Inc.(CACI) (Financial Services, 51-200 employees) Chose Latitude by Genesys I will not identify the other products I've used by name, but will say they are prevalent in the industry. Latitude has a better price point, is incredibly versatile, and you don't need an army of programmers to maintain it. Incentivized Helpful? John Everman CEO / Founder in Corporate at Guru DNA Consulting (Information Technology & Services, 1-10 employees) Chose Latitude by Genesys Base on cost of initial investment, ongoing support and efficient development capabilities (i.e. import/export interfaces, workflows, etc.) this platform is leaps and bounds ahead of all the other major platforms I have worked with. Some of the others I worked with for as many … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

User Ratings
	Latitude by Genesys
Likelihood to Recommend	8.4 (4 ratings)
Usability	8.2 (1 ratings)
Support Rating	9.1 (1 ratings)