LeadMaster vs. Nimble

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LeadMaster
Score 8.0 out of 10
N/A
LeadMaster is a customer relationship management (CRM) solution focused around an online sales lead management system.
$10
per seat
Nimble
Score 9.8 out of 10
N/A
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$19
Per User Per Month
Pricing
LeadMasterNimble
Editions & Modules
Lead-Xpress
$10
per seat
LeadMaster Standard Edition
$50
per seat
Business
$19.00
Per User Per Month
Offerings
Pricing Offerings
LeadMasterNimble
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$500 hours requiredNo setup fee
Additional DetailsThere is no additional charge for the mobile version.
More Pricing Information
Community Pulse
LeadMasterNimble
Features
LeadMasterNimble
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
LeadMaster
5.9
Ratings
27% below category average
Nimble
8.5
Ratings
10% above category average
Customer data management / contact management7.00 Ratings9.50 Ratings
Workflow management7.00 Ratings8.40 Ratings
Territory management6.00 Ratings8.70 Ratings
Opportunity management5.00 Ratings8.10 Ratings
Integration with email client (e.g., Outlook or Gmail)7.00 Ratings9.40 Ratings
Contract management6.00 Ratings8.50 Ratings
Quote & order management3.00 Ratings6.60 Ratings
Channel / partner relationship management6.00 Ratings8.10 Ratings
Interaction tracking00 Ratings9.20 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
LeadMaster
7.0
Ratings
7% below category average
Nimble
8.1
Ratings
7% above category average
Case management6.00 Ratings7.90 Ratings
Call center management8.00 Ratings8.20 Ratings
Help desk management00 Ratings8.30 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
LeadMaster
6.0
Ratings
23% below category average
Nimble
8.7
Ratings
14% above category average
Lead management6.00 Ratings8.40 Ratings
Email marketing6.00 Ratings9.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
LeadMaster
6.5
Ratings
16% below category average
Nimble
8.2
Ratings
8% above category average
Task management8.00 Ratings8.50 Ratings
Reporting5.00 Ratings7.70 Ratings
Billing and invoicing management00 Ratings8.40 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
LeadMaster
6.0
Ratings
23% below category average
Nimble
8.9
Ratings
16% above category average
Forecasting7.00 Ratings8.90 Ratings
Pipeline visualization5.00 Ratings8.80 Ratings
Customizable reports6.00 Ratings9.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
LeadMaster
6.7
Ratings
11% below category average
Nimble
8.6
Ratings
14% above category average
Custom fields8.00 Ratings9.00 Ratings
Scripting environment6.00 Ratings8.50 Ratings
API for custom integration6.00 Ratings8.80 Ratings
Custom objects00 Ratings8.30 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
LeadMaster
8.0
Ratings
9% above category average
Nimble
8.8
Ratings
18% above category average
Marketing automation8.00 Ratings8.70 Ratings
Compensation management00 Ratings8.90 Ratings
Platform
Comparison of Platform features of Product A and Product B
LeadMaster
9.0
Ratings
20% above category average
Nimble
8.3
Ratings
12% above category average
Mobile access9.00 Ratings8.30 Ratings
Security
Comparison of Security features of Product A and Product B
LeadMaster
6.0
Ratings
32% below category average
Nimble
9.3
Ratings
11% above category average
Role-based user permissions6.00 Ratings9.30 Ratings
Single sign-on capability00 Ratings9.40 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
LeadMaster
-
Ratings
Nimble
8.4
Ratings
13% above category average
Social data00 Ratings8.40 Ratings
Social engagement00 Ratings8.40 Ratings
User Ratings
LeadMasterNimble
Likelihood to Recommend
8.0
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.3
(0 ratings)
Usability
8.0
(0 ratings)
8.5
(0 ratings)
Support Rating
8.0
(0 ratings)
9.8
(0 ratings)
User Testimonials
LeadMasterNimble
Likelihood to Recommend
My company works with a client who offers a SaaS solution to
the beauty sector. We had been using Salesforce for three years but needed a
system with lead nurturing, workflow automation, and user-friendliness that
Salesforce lacked without a hefty monthly price tag.

We are taking use of LeadMaster's eMarketing, automation,
and workflow management capabilities as well as the streamlined nature of the
Professional Edition. We've been able to better regulate the sales process and
boost our conversion rate as a result.

We have been very pleased with LeadMaster's customer service
and would suggest their product without reservation.
Read full review
[Nimble] has been the best platform for us to manage contacts and information from the
contacts. Great dashboard, fast UI, and complete package with all features
helping us a lot. I would definitely recommend this software to other
businesses to have this in their ecosystem to be more productive.
Read full review
Pros
  • It has business app
  • Use the cloud based technology
  • No integrations at all
  • no communication gap
  • Software customizations as per your business and working
  • strong customer support
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  • Nimble is the CRM solution used to strengthen business relationships with our frequent and potential customers.
  • We like that it allows us to follow up with our customers.
  • Its integration with email tools, social networks, and other programs allows me to keep in touch with customers and prospects.
Read full review
Cons
  • Need to give all features/access to top level designations of the company. (title based access/feature)
  • need to enhance more communication with team with real-time notifications.
  • Need to improve in deep reporting metrics
Read full review
  • I dont like the functionality aspect of how one of the controllers is always on standby, they dont load balance, meaning you can be on the same controller for the life of the appliance
  • The 4.x firmware was pretty buggy and it gave off a lot of temp alarms
Read full review
Likelihood to Renew
No answers on this topic
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Read full review
Usability
My ability to more effectively manage the workflow in our office has been greatly enhanced by LeadMaster. Each member of my team is aware of the students they are responsible for recruiting and the specific process that should be followed with each and every one of them. The system also enables us to practically eliminate the use of paper in our process, which helps to reduce the number of different types of office errors.
Read full review
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
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Support Rating
The reason to give this rating because of the following.

1. Assessing the efficiency of campaigns involving
several agencies and points of contact

2. True close loop reporting

3. The capacity to manage a channel through the use
of features for updating leads and pipelines.

4. Ensuring that no leads were lost and that they
were always assigned to someone for follow-up, whether the lead originated
through e-marketing, the filling out of a form on a website, or even a lead
from a trade fair

5. Creating a seamless connection between marketing
and lead generating
Read full review
Nimble customer service is enjoyable. With great patience, they work tirelessly to help their customers. It was highly beneficial to employees to have access to remote support sessions. We decided to get in touch with them to learn more about any previously mentioned features. Because of this, Nimble has a strong foundation. I think it's a fantastic option.
Read full review
Alternatives Considered
My client has been using Salesforce for the past two years,
but they were looking for a system that would provide lead nurturing, workflow
automation, and overall ease of use – functionality that was just not available
within Salesforce without incurring a large, monthly fee. I'm using one of my
clients who has been using Salesforce for the past two years.

Because of LeadMaster's user-friendliness, robust automation
and workflow management, and eMarketing capabilities, we have decided to employ
the Professional Edition. As a result, we are able to better regulate the sales
process and achieve a higher closure rate.
Read full review
I cannot regard Salesforce as a perfect tool for CRM. I found Salesforce lacks many important features that we were looking for. Moreover, [the] email marketing feature of Salesforce wasn’t working well and I didn’t like that feature. But on the other side, the email marketing feature of Nimble works excellently and Nimble is a complete package for CRM.
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Return on Investment
  • To mange the vendor/customer as per services or requirement helps to improve service wise business
  • reporting helps to know the service wise sale
  • a bit communication lag between team that create a delay in closing deal.
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  • As the investment made with nimble is only 15 dollars per month, it is easy to return it and double profits in a short time, but this is totally relative to the number of people that are working on the platform account.
  • Based on the above, it is easy to deduce that nimble is a little better suited to small businesses that require a smaller number of sellers, since it does not ensure that all sellers can cover their quota.
Read full review
ScreenShots

LeadMaster Screenshots

Screenshot of LeadMaster Home Page showing Xtreme-Reports Advanced ReportingScreenshot of Page showing the list of accountsScreenshot of Highly customizable page showing contact details.Screenshot of Sample business rule used to assign all new incoming leads via round robin queue.