LearnUpon vs. Seismic Learning

With regard to course construction and design, I think LearnUpon excels in many areas. There tends to be a bit of a learning curve for new users, but the dashboard interface and finding courses that a student has enrolled in is pretty quickly resolved, and it is very convenient to house materials in LearnUpon and ensure that students are able to access them, rather than having to rely on printing materials and/or manually distributing documents through emails or some other digital means (DropBox, Drive, Hightail, etc.). It is, for all intents and purposes a Learning Management System, and is intended to manage and track students' coursework and learning. I will say though, that in terms of record-keeping, is an area where it falters. Finding and maintaining receipts of orders placed through the storefront is not convenient from an administrative standpoint. Processing a refund for a student if we cancel a class, that was an enrollment transferred from a previous class, is clunky. Guaranteeing that members are able to purchase course enrollments under their specific price tier, while at the same time preventing non-members from doing so, is not convenient and not something that is easily fixable. Currently, new users can only [default] to either members OR non-members, and that classification has to be manually adjusted. Given that some organizations can run into above 10,000 members, this is an obvious challenge.

Incentivized

Lessonly can be used anywhere a digital learning system works. We use a mix of hands-on training and curriculum. For training our photographers, they go through the lessons with a camera on the desk to test with and tangibly learn what they are reading. Same with our production teams, we have physical representations of the camera cards and order forms that they will be dealing with on a daily basis to help solidify the training they are receiving from Lessonly. It frees up our full-time staff to get prepared for the new season. Once the new hires are done with their assigned lessons, they are ready to start shadowing staff. All of the training and shadowing is done in one day and they are ready to hit the ground running on day two! Lessonly has greatly increased our productivity.

Incentivized

• LearnUpon has EXCELLENT support. I have always been quickly and effectively taken care of whenever I had a problem (the majority of the "problems" were simply my perception; turned out not to be problems at all).
• LearnUpon has a simple, intuitive interface that works and rarely causes problems. Obviously, they heavily user-tested the interface before implementing. Too many LMSes do not do this and the interfaces which have been designed by software nerds are super hard to navigate.
• LearnUpon has lots of features packed into one system. You can host multiple "portals" for different audiences, you can have learning paths, you can upload videos and documents of all kinds. It just works and is not limiting.
• LearnUpon has an EXCELLENT test creation/implementation feature which I have not seen in any other LMS I have used.

Incentivized

• Open to feedback and ideas and constantly innovating and iterating on their product to serve new needs that arise
• Making me feel like more than just a customer: They aren't transactional and focus on building the relationship and making me feel heard.
• Extremely easy to use product so building content takes little time, and I can leverage other subject matter experts to build content as well.

Incentivized

• No integration with a payment gateway that shows in a students account what courses they have purchased at what price.
• There is some confusion on when registering for the LMS that only a username and password need to be supplied, it does not require a first and last name.
• Limited function of coupon codes, too many restrictions make us come up with work around in order to utilize coupons.
• They ability to group students by the course type they are selecting not just custom data fields.

Incentivized

• When editing a reveal or flip card, the image and text are backwards. The text is on the top and the image is on the bottom when you are editing. But when you publish the lesson, they switch and the photo will be on the top and the text will be on the bottom.
• Their customer service agents are incredibly friendly and helpful, it will just often be a while before someone is able to respond and assist you.

Incentivized

We've been a customer for six years and I don't see that changing anytime soon. We're very happy with LearnUpon.

Incentivized

Worried about its acquisition by Seismic and hope that they don't change the product or the terms drastically.

Incentivized

Extremely easy to use. I was up and running with my team almost instantly. Working at a small company, we didn't have a lot of dev/engineering resources. Having a tool like Lessonly helped me instantly export information to my team without any additional delay from internal departments

Incentivized

This is one of the main reasons I keep going back to Lessonly. The customer service is some of the best I've ever experienced. From the sales process to the work with your customer success rep, Lessonly by far beats out the competitors in this area.

Incentivized

You cannot publicly post badges from LU which you can with Credly. That would be a nice feature. LU is a much nicer interface than both SumTotal and YourMembership/Crowdwisdom. However, course searchability was much easier in your membership. Course creation is much easier in LU. From an administration perspective, I think LU is easier to use, including standard reporting. Your membership has a much better self-assessment product than LearnUpon. You can rank your confidence when answering questions. You can also do more robust mapping

Incentivized

MindTickle was hated by our users - company switched to Lessonly before I arrived. Allego and Docebo both seem to have fundamentally different uses - mostly for hive-mind knowledge collection among salespeople, which may be helpful, but can't be scaled to the entire organization, and not suited to top-down training requirements. We may eventually purchase to supplement Lessonly, not replace it

Incentivized

• LearnUpon helped us significantly reduce the cost of travel and lodging for staff and trainers who would previously have had to travel to participate in learning.
• LearnUpon helped introduce our organization to the concept of online learning and asynchronous study.
• LearnUpon helps us improve our staff's technological literacy by giving them a friendly and inviting system to learn from independently.

Incentivized

• Lessonly has allowed for easier dissemination of information which has helped with employee engagement among our remote employees.
• Finding creative ways to use Lessonly has allowed us to keep everyone aligned on our cultural values.
• Using Lessonly within a live training event allows for higher learner engagement.

Incentivized