Legalesign vs. SignRequest, now part of Box

Legalesign

SignRequest, now part of Box

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Legalesign	Score 10.0 out of 10	N/A	Legalesign is an electronic signature software offering. It includes features such as no per-user pricing and real-time tracking.	N/A
SignRequest, now part of Box	Score 8.0 out of 10	Small Businesses (1-50 employees)	SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.	$0 per user

Pricing

Legalesign

SignRequest, now part of Box

Editions & Modules

No answers on this topic

Start: $0.00
per user
Professional: $8.00
per user
SME: minimal $16.00
$4.00 per user
Enterprise: Custom
per user
API: Custom
per installation

Offerings

Pricing Offerings
Legalesign	SignRequest, now part of Box
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

For text message verification and bank payment verification additional fees apply

More Pricing Information

Community Pulse
	Legalesign	SignRequest, now part of Box
Considered Both Products	Legalesign Verified User Anonymous Chose Legalesign They are very similar. I think DocuSign has more use so sometimes I have to describe Legalesign as being "like DocuSign" but overall using Legalesign has been a very similar experience. Incentivized Helpful? Verified User Anonymous Chose Legalesign Legalesign is very similar in functionality to DocuSign. The one advantage that DocuSign has over Legalesign is brand recognition, which is important because so many spam/phishing scams today use fake document signing to lure in victims. Incentivized Helpful? Erin Holm Recruitment Coordinator Chose Legalesign Legalesign is our preferred method of signing/sending documents. It's easy to use and saves a lot of headaches when it comes to getting signatures on contracts/offer letters/documents. Additionally, we've found it to be cheaper than other similar platforms, even for multiple … Incentivized Helpful?	SignRequest, now part of Box CS Christine Sako Head of Internal Ops and BI Chose SignRequest, now part of Box SignRequest is far and away more afforable than its competitors. Their support is also very responsive and willing to make improvements whereas its competitors seem to be a bit more unapproachable as far as their support goes. I have been able to resolve billing and reporting … Incentivized Helpful? Verified User Anonymous Chose SignRequest, now part of Box Friendly interface, affordable costs, easy to understand and use, personalized language. You can manage users, templates and documents. Incentivized Helpful? Ben Caplan Risk Manager, and Insurance Agent Chose SignRequest, now part of Box I haven't used this in my role, but as a customer, I have used this program and it was nice. The pricing model, however, is far outside the reach for most small businesses. This is why I didn't consider Adobe Sign when trying to find a solution that meets our business needs. Incentivized Helpful? Matthew Veil Marketing Broker Chose SignRequest, now part of Box Less money and easier to set up than more well-branded e-signature platforms. Unlimited contracts on paid plans, which is a lot more than any other e-signature software I've used before. And under the free plan, you can get 15 contracts signed with limited features. For smaller … Incentivized Helpful? Carter Durham Chief Creative Officer and Head of Product Chose SignRequest, now part of Box When I started this company in 2017, I looked for alternative solutions to getting e-signatures on business documents but never found anything that met our needs well until I encountered SignRequest. At this point we've been using it so long that I honestly can't remember the … Incentivized Helpful? Verified User Anonymous Chose SignRequest, now part of Box We actually ended up switching to HelloSign after about three months. The main reason was the depth of the Salesforce integration that we needed to have. SignRequest is a really top-notch product for the market they play in. Small businesses especially will be able to use the … Incentivized Helpful? FS Fred Saunders Agent Chose SignRequest, now part of Box Annual rates with SignRequest were very affordable. Incentivized Helpful? Matthew Finneran Product Manager Chose SignRequest, now part of Box They have an unlimited free plan. In other words, you can sign as many documents as you want for free each month. The others (last I checked) limited your total number of signed docs on the freemium plan. That's certainly nice. SignRequest's upgrades come from more features … Incentivized Helpful? Robin Bull Dark Countess of Communication / CEO Chose SignRequest, now part of Box SignRequest is actually easier to use than SigningHub. It's much easier to just go to wherever you need a signature in the document and add the field. It's also got a cleaner interface, in my opinion, which makes it easier to figure out what's going on. I think that for someone … Incentivized Helpful? Matthew Mullane Integrative Medicine Fellow, St. Anthony North Health Campus Chose SignRequest, now part of Box SignRequest is easier and quicker to use, integrates into Google services, and really is a smooth process overall. I found the other e-sign product I've used to be less user-friendly, and perhaps more dated in its design. With the other product I tried, there were several … Incentivized Helpful? Darrell McTague Fitness Director Chose SignRequest, now part of Box I think SignRequest offers more and more powerful customization options thank competitors. I wasn't a fan of the user interface and usability when trying to customize documents on competitors' products, but SignRequest was easy. I also like SignRequest's template functionality … Incentivized Helpful? Carolyn Eckman Business Owner Chose SignRequest, now part of Box Unlike Adobe Acrobat DC, SignRequest is actually designed to request signatures and presents itself as such to my clients. DocuSign is not as user-friendly and approachable as SignRequest in my opinion. Even the free version of SignRequest offers more options and functionality … Incentivized Helpful? Becky Burgess Founder & CEO Chose SignRequest, now part of Box Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools … Incentivized Helpful? Verified User Anonymous Chose SignRequest, now part of Box Adobe Sign (formerly EchoSign), DocuSign and Zoho Sign Incentivized Helpful? Verified User Anonymous Chose SignRequest, now part of Box DocuSign is used in other areas of our business (client contracts, MSAs, SOWs, etc.) because it integrates with Salesforce and because we are a partner. We don't use DocuSign for HR purposes because DocuSign automatically creates a copy of the document in Salesforce, which … Incentivized Helpful? Robine Talboom Marketing, communications, events & editor Chose SignRequest, now part of Box Unfortunately, I have no experience with alternatives. SignRequest seemed the most value for money at the time we made the decision to start e-signing. Incentivized Helpful?

Best Alternatives
	Legalesign	SignRequest, now part of Box
Small Businesses	Foxit eSign Score 9.8 out of 10	Foxit eSign Score 9.8 out of 10
Medium-sized Companies	MSB Docs Score 9.4 out of 10	MSB Docs Score 9.4 out of 10
Enterprises	DocuSign Score 8.3 out of 10	DocuSign Score 8.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Legalesign	SignRequest, now part of Box
Likelihood to Recommend	7.0 (0 ratings)	8.0 (0 ratings)
Usability	- (0 ratings)	10.0 (0 ratings)
Support Rating	- (0 ratings)	8.8 (0 ratings)

User Testimonials
	Legalesign	SignRequest, now part of Box
Likelihood to Recommend	Legalesign is well-suited for sending out documents to be signed, especially if multiple signatures are needed. Our sales team has had a lot of success utilizing Legalesign when sending contracts to potential clients. Additionally, it's a great option for organizations wanting to send out official offer letters to be signed. Legalesign is not well suited if you're looking for a long-term storage system for documents. I would recommend downloading your documents once they're signed and storing them within a secure system of your own. Incentivized Erin Holm Recruitment Coordinator Read full review	It's great for a law firm--especially ours which is paperless--and for any business that needs reviews and signatures constantly. I have recommended it to courts, my general contractor working on our house, and to other law firms that have a hard time getting us their clients' signatures. I think most businesses would benefit from SignRequest! Incentivized R. Melissa Masoom Senior Associate Attorney Read full review
Pros	Uploads are very easy as well as setting signature location Tracking who has reviewed and signed and whether you need to resend to get someone's attention is helpful Interface is nice and simple without being confusing which helps for not intimidating non Legalesign users Incentivized Verified User Anonymous Read full review	SignRequest is extremely user-friendly and its interface is smooth and straightforward. It takes the guesswork out of sending contracts and agreements online for review and signatures. SignRequest is easy to set up and customize. I truly like how well its setup is structured. I've had zero issues uploading documents and customizing them. SignRequest also allows you to save documents and use over and over. I really liked this feature as we send a lot of a similar contract out to our clients. We are able to change the amount and tweak the client information quickly and streamline the process. SignRequest sends a final signed document after reach party signs it. I like adding this final PDF to our invoices when we send it out so our clients can keep a digital record of our agreements. Incentivized Becky Burgess Founder & CEO Read full review
Cons	Archives - after a certain amount of time, documents are archived. It's difficult to determine when this happens. If you need to access an archived item, Legalesign says it will take 'several hours' to retrieve the document. I've waited up to 12 hours for a document to be pulled. This is inconveniently and a bit odd. The dashboard can be confusing - there is a timeline with your 'recent' documents, but I've never been able to determine how it shows documents. They're always out of order and some new, some old. It can be confusing. Overall, I've had issues with the internal timeline of this software. There are dropdown menus for choosing the dates of the documents you want to see (7 days, 30 days, last month, etc.), but I'm often missing documents and have to perform several searches for them. Other members of the team have had this issue, as well. Like the archive issue mentioned previously, there have been times when the platform has moved very slowly. Documents will often take time to load, even if they're just a 2-page Word document. This does not appear to be a connectivity issue. The dashboard itself can just be a bit confusing. There is a lot of information available, but the algorithm that determines what is displayed is strange, and it's hard to determine what you're seeing/why you're seeing it. There are settings you can play with, which has been helpful. Although it hasn't happened often, I have had candidates/new employees not recognize an email coming via Legalesign. Document emails look a bit like spam, so I've had candidates ignore them. As far as I know, these are not customizable. I ensure recipients know the email is coming. Incentivized Erin Holm Recruitment Coordinator Read full review	Clunky UI when filling in documents that require long-form responses. (Doesn't allow for entering of multiple lines at one time; lots of clicks required to complete a document with many fields) In the free version, can only send one document at a time Incentivized Verified User Anonymous Read full review
Usability	No answers on this topic	I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy! Incentivized Meredith Brough Business Owner and Coach Read full review
Support Rating	No answers on this topic	Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information. Incentivized Matthew Veil Marketing Broker Read full review
Alternatives Considered	They are very similar. I think DocuSign has more use so sometimes I have to describe Legalesign as being "like DocuSign" but overall using Legalesign has been a very similar experience Incentivized Verified User Anonymous Read full review	When I started this company in 2017, I looked for alternative solutions to getting e-signatures on business documents but never found anything that met our needs well until I encountered SignRequest. At this point we've been using it so long that I honestly can't remember the specific names of other products or vendors. Incentivized Carter Durham Chief Creative Officer and Head of Product Read full review
Return on Investment	Legalesign saved us a lot of money in postage costs. Prior to e-signing documents, we would have to mail out a package and wait for them to sign the documents and send them back. Our document "return rate" went way up after moving to e-signatures. Its a lot easier for someone to e-sign a document on their PC/phone/tablet that it is to manually sign it and mail it back. Incentivized Verified User Anonymous Read full review	We ended up switching vendors after about 3 months due to CRM integration with Salesforce not meeting our needs. The cost was low enough where we did not feel it would be overly expensive with a growing sales team. It allowed us to quickly get set up, and get e-signed contracts out to customers. Incentivized Verified User Anonymous Read full review
ScreenShots		SignRequest, now part of Box Screenshots