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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lifesize CxEngage

    Score7.8 out of 10
    N/ACxEngage is a cloud contact center solution designed to meet users' needs and work in their environment. Unlike monolithic architectures and on-premises solutions, CxEngage is a ‘born-in-the-cloud’ platform to deliver unified visibility across voice, video, and digital channels. CxEngage is designed to just work anywhere, and to be implemented in a few days or weeks.

    $85

    per month per user

    Pricing
    Lifesize CxEngage
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Lifesize CxEngage
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeOptional
    Additional Details—
    More Pricing Information
    Community Pulse
    Lifesize CxEngage
    Considered Both Products
    Lifesize
    Chose Lifesize CxEngage
    It's been too many years...I don't remember. Except in 2021 we looked briefly at Amazon and Salesforce call center offerings. Both were too basic at the time that even if we got a great deal on licensing (we are a Salesforce house for other things), we couldn't easily (or at …
    Incentivized
    Chose Lifesize CxEngage
    Price and ease of usability.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Lifesize CxEngage
    Contact Center Software
    Comparison of Contact Center Software features of Lifesize CxEngage
    Feature
    Lifesize CxEngage
    6.9
    2 Ratings
    Agent dashboard7.31 Ratings
    Outbound response7.31 Ratings
    Call forwarding6.41 Ratings
    Interactive voice response7.31 Ratings
    REST APIs6.41 Ratings
    Call tracking7.72 Ratings
    Multichannel integration6.32 Ratings
    CRM software integration6.41 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of Lifesize CxEngage
    Feature
    Lifesize CxEngage
    7.0
    2 Ratings
    Inbound call routing7.32 Ratings
    Recording8.62 Ratings
    Call analytics6.82 Ratings
    Historical reporting5.92 Ratings
    Live reporting6.42 Ratings
    Customer interaction analytics7.31 Ratings
    User Ratings
    Lifesize CxEngage
    Likelihood to Recommend
    7.7
    (2 ratings)
    Implementation Rating
    8.2
    (2 ratings)