Lifesize Video Conferencing vs. Whereby

I think there's much better options out there. In a small setting, they might be suitable but I don't believe they scale very well in any medium-large size businesses. We wanted to take advantage of things like a Microsoft Exchange calendar, a "Join Now" button and integrating with Teams. These are all things that our company made a sizeable investment on and in order to take things to the next level, we had to move on from Lifesize Video Conferencing.

Incentivized

Whereby is well suited for making connections with clients and people who are not technologically savvy. It is very easy to use for the most part. It does not work very well when I am trying to screenshare and show demonstrations of excel spreadsheets, but not a lot of products do

Incentivized

• The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
• The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
• Camera quality is great and provides clear video for our organization.
• The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.

Incentivized

• Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat.
• Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there.

Incentivized

• International users have experienced spotty/jittery sound and video.
• Connecting to meetings that are on different conferencing services is very clunky and not end user friendly.
• Being able to remote control the camera from a mobile device would be nice. If a change is needed during a meeting, the menu is pretty large and draws plenty of attention and distracts the audience.

Incentivized

• The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform.
• I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings.

Incentivized

I have a lot of Lifesize hardware and I do like Cloud but I am always watching the market for a company that will finally nail this space. I feel like Lifesize has a solid head start but I hope they can create a vision for the marketplace and execute in a meaningful way.

Incentivized

We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors. appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.

Incentivized

Overall experience with Lifesize Video Conferencing has been great. While it serves it's basic purpose of allowing smooth video/audio meetings of people located at different places with option of screen sharing/chatting/ recording, what add to it's pros are it's accessibility from various platforms, flexibility to switch to a listen only mode in case of network issues and ease of operation.

Incentivized

Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.

Incentivized

Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect

Incentivized

Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.

Incentivized

Most of the front-line call takers are only as knowledgeable enough to tell you to reboot or reset. If your issue is more complicated than that, it will need to be escalated. On the other hand - most of our problems have been on our network side. The techs are ALWAYS super nice and try to be as helpful as possible. They do care about fixing the problem.

Incentivized

Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.

Incentivized

Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.

Incentivized

I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!

Incentivized

Great for companies that need to accomplish multiple things at once while at different places. From our experience, broadcasting news is most favorable considering the level of excellence you get with the product plus the affordability. It can be used both privately amongst employees, or shared publicly through covering events

Incentivized

After a recommendation from a partner, as the system is very easy to use, we simply start.

Incentivized

Select Lifesize Video Conferencing because it is an online meeting software that has a robust interface, a pleasant interface, and solutions that we can take full advantage of, it offers immediate solutions for screen sharing communication through the web or app. It has worked perfectly for me, offering quality and security as well as being fast and with a free trial, which adjusts to the needs of its users.

I did not evaluate other applications against Whereby, because we had a very specific need, which was the partner that we would use the solution, only accepted to use Whereby, so, we accepted to use the solution. As it was for a specific period, there was no problem. And in the end, it proved to be a very stable, very fast solution, with no need for crazy plugins or anything. Basically, it was access[ed] and use.

Incentivized

With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.

Incentivized

• First the cost of licensing was significantly lower than other applications. We were able to experience an almost immediate return on investment now having the ability to bill the health plans for Virtual Visits.
• Again, the lower cost of licensing allowed us to provide more users within the company with license. I am unable to share the specifics of our contract with Lifesize Video Conferencing. What I can say is the price made it easy for us to subscribe to Lifesize.

Incentivized

• In general, any sort of online collaborations saves a lot on your budget. The meetings are rather more on time and can be efficient and short.
• Easy to drop-by and have a small talk with clients/teammates within COVID era.
• The URL makes you look fancy instead of a random hash.

Incentivized