Lighthouse 360 vs. WAVE Web Accessibility Evaluation Tool

For a smaller practice that does not need a lot of customization it might be great, but for a bigger company that is focused on branding and adding extra bells and whistles, it is limited.

Incentivized

This is pretty middle of the road. It does a good job of picking out some of the low-hanging fruit, but it's not going properly evaluate semantic structure and will pop several false positives. Additionally, the tools are incomplete. For instance, the contrast editor will allow you to test your colors with sliders so you can get the closest color that passes; however, that isn't how color palettes work, you generally don't get to change a companies palette without a lot of pain; furthermore, there is no ability to adjust the font-size and both font-size AND color are used to determine contrast requirements. Oh, and they use points VS pixels...nobody is using points on the web even if the ADA uses them in their fairly dated guidelines. Text from the actual contrast editor "Text is present that has a contrast ratio less than 4.5:1, or large text (larger than 18 point or 14 point bold) has a contrast ratio less than 3:1.". 14pt = 18.66 pixels, so I can see their logic even if I don't agree with it

• templates for email campaigns
• minimal glitches
• good customer service

Incentivized

• Creates a great visual display of where the error is located, both in HTML source and page view.
• An excellent option in the contrast checker is to select the color slider to locate a color that will pass accessible.
• Clearly displays the alt text of images to check that it makes sense and is accurate
• Great at indicating if an error is visually hidden but in the code.
• Clean, organized, easy-to-understand details report

Incentivized

• The overall cost for the basic is great, it is all the extras that make it more expensive - we have a few locations so it is not horrible and we use what we pay for to the fullest.
• The only real down fall is the time lapse - it pulls every 30 minutes from the server, I wish it was more real time as sometimes we have an opening that has already been filled and someone still gets a notification of an opening
• We can only text so many words to a patient in response or trying to send a notice - which isn't that big of a downfall.

Incentivized

• Help provide you to resources to fix your website
• Have the website look a little more detailed, it is very plain
• Have people that work to help you make changes to your website

Incentivized

When I did use Solutionreach - they did not have as many functions as Lighthouse 360 like immediately sending out a text when we had a hygiene opening within 48 hours. And their templets were very limited to what we could change.

Incentivized

The other tools would be a little better than WAVE Web Accessibility Evaluation Tool. They do require you to pay for their services but offer more support on a daily basis so I would say it would be worth the money. However, I could not go ahead with the websites because they don't work with websites created on GoDaddy Managed Websites and I had to go with WAVE Web Accessibility Evaluation Tool.

Incentivized

• Keeping our schedule is a huge success
• Keeping our patients informed of our office specifics is another area of success
• Love how easy it is to respond to a patient regarding a text

Incentivized

• Boosted accessibility on pages and page content across our websites
• Allowed us to easily audit content hosted by others
• Given us a method of requiring partners/vendors to meet basic accessibility standards.

Incentivized