Lightspeed Filter vs. TitanHQ DNS Filtering

Lightspeed web filtering using the Chromebook Relay agent is amazing and does a great job for a cloud filtering solution. The reports that are available are great and can be customized and retains data for 90 days. Reports are easily shared with staff and/or parents for transparency and disciplinary reasons. The agent for Lightspeed (Relay) does not work well with OSX and works okay in Windows, but doesn't allow you to access local IP addresses in the web browser. There needs to be a way to bypass filtering for local network access. This can make it unusable in some cases.

Incentivized

It is well suited for any org with the need to control the web access of their users. It has succeeded in all of our deployment scenarios such as in a school, or many non profit organizations. We do not have a need for it on our own machines.

Incentivized

• Reduces bandwidth consumption.
• Improves network performance.
• It is compatible with a variety of operating systems, including Windows, Mac OS, and Linux.
• It can be implemented in both wired and wireless networks.
• It can be installed in minutes and you can configure its settings with a few clicks.
• Learning environments work.

Incentivized

• Activity monitoring.
• In terms of cost it is affordable.
• Direct synchronization with Boundless Automation, this integration helps improve the management of networks at scale to increase efficiency, speed up operations and more.
• It can be accessed from anywhere with an Internet connection.
• It is intuitive and easy to use.

Incentivized

• It sometimes takes longer than expected for new filtering rules to apply.
• Sometimes a site is blocked due to sub-sites or links, but it does not easily identify the source of the block if it is buried in the site.
• They have several reports included, but it would be nice to create custom reports.

Incentivized

• A mobile roaming client would be good
• Reports for clients are sometimes fairly basic, some users prefer more in depth reports

Incentivized

It is unreliable and does not function as it is supposed to do so. As previously mentioned, there is a glitch when creating a block list.

We were already a [Lightspeed] customer so the transition was seamless to Relay. Their support and team at [Lightspeed] are top-notch. We have been with Lightspeed for over 20 years and have evaluated on occasions other options and [ended] up back with [Lightspeed] each time. Their price point, ease of use, great team of engineers, and overall customer focus keep them on top in my eyes.

Incentivized

Cost and umbrella had an issue with us as we had a hard time trying to make it work and never did figure out why it would not work. The reporting was lacking from what we could tell but again we could not get the trial working. So it was more cursory

Incentivized

• Very costly per year
• Does a great job with 1:1 filtering on Chromebooks
• Safety Check checks student for possible self harm and alerts staff

Incentivized

• WebTitan DNS Filter helps keep our employees focused on the job at hand.
• The cloud service eliminates having to trade in/up obsolete hardware every 3-5 years.
• Initial setup and configuration is straight forward and not terribly complicated.

Incentivized