The Linker Cloud Fulfillment Platform, from Linkercloud headquartered in Warsaw, Poland, enables users to control all e-commerce logistics operations and processes with their Order Management System (OMS). Linker's services focus on cross-border ecommerce. They aim to enable their customers to reach customers in new countries through their network of managed warehouses.
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Omnipack
Score 6.6 out of 10
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Omnipack is a company that provides a full-stack fulfillment service, headquartered in Warsaw. They offer logistics services for the eCommerce companies–storage, packaging, shipping, return management, and a number of additional services. They aim to provide clients with stable and flexible solutions, ensuring logistics at the level of top global giants. They focus on the eCommerce industry, in which they support over 100 companies from all over Europe, which they state include Motorola, Wish,…
In the furniture industry, there are often situations that require a less conventional approach - and, for example, shipping a piece of furniture in two parcels, but... on the same tracking number. Linker Cloud's employees are true business partners and are able to fulfill such custom requests.
On the efficiency of logistic work (warehousing, stock-taking, sending out products to end customers) Omnipack was very efficient and we were not complaining about this. It was unfortunately way worse in the area of communication and the way we were treated by them. Our SPC was changed multiple times over the course of our cooperation (ca. 2 years) and it was difficult to sort out anything with them. A lot of invoices that we received included some strange positions that we were disagreeing with. We did not feel like we were real partners to them. All this led to our decision of resigning from cooperation with Omnipack and switch to the competition.
W2S (Way2Send) was a pain in the back for us as we could not perform most basic operations ourselves. Almost each task had to be performed by system admins. In contrary, Linker Cloud Fulfillment Platform enables easily performing basic operations by ourselves which takes down the friction in our cooperation with the fulfillment center.
When we talk about drop shipping operations Shopify is the number 1 in the world for all the major demands, so they solve a lot of questions that are pre-requisites for the business. Omnipack came as a supplementary and additional tool to solve a logistical problem that exists because the business was previously helped by Shopify.
Positive: when things were going smooth, Omnipack was very efficient and timely in sending out the orders to end customers.
Negative: endless discussions about discursive invoicing, unclear processes, etc. led to inefficient utilization of our employees.
In case us being late with the payment, Omnipack was stopping any activities and keeping our stock (we could not take even a part of it - even though the stock value was more than 10x the amount due).
