LiveAction vs. NETSCOUT nGeniusONE

The product is best suited for performing assessments on your network infrastructure via data and voice over IP flows. Finding bandwidth hogs is also easy to do with the product (Similar to Plixer's Scrutinizer product), and permits point-and-click remediation of Quality of Service (QOS), layer2/3 transit problems, and security issues.

Incentivized

It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.

Incentivized

• Packet tracing and diagnostics.
• The visual analytics in the dashboard were good.

Incentivized

• The graphical interface has to be the key benefit of NetScout. I am more of a packet analyzer but the interface gives the upper levels easier view into the network.
• The breakdown of sites is useful.
• The ability of the break the traffic down and go into the packet analyzer straight from the graphical interface. Saves a lot of time writing filters with just simple clicks.

Incentivized

• Cost is VERY high for what this product does, but it's worth it if you do not have all of the expertise to prioritize your network properly

Incentivized

• Better access to resources
• Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions

Incentivized

It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.

Incentivized

Can't really rate this, we never had to call support. The product wasn't complicated to setup and learn. We have a high level of network knowledge so the product was self-explanatory.

Incentivized

We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model

Incentivized

Compared to ExtraHop it lacked the network analytics that compares data from an L2 up. We were able to track down rogue devices. certificates, a DNS attack, etc. that would have been a little hard to do in LiveAction. On the flip side, compared to PRTG, LiveAction has many more features that PRTG is lacking. The reporting, actions and visual analytics alone were better.

Incentivized

NETSCOUT nGeniusONE is the best solution which we have encountered so far. The best part about this is that it can be integrated with various third party tool for more visibility and behavior analysis. The dashboard is loaded with a lot of useful features which gives the complete trend analysis of connectivity loss and network flaps and helps to identify the critical sites which is not present in other technology solution. This is an incredible network performance monitoring tool

Incentivized

• Real time insight to network issues whether security related or not.
• Great reporting features for executives.

Incentivized

• NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
• Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
• Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.

Incentivized