TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LiveChat

    Score9.4 out of 10
    Small Businesses (1-50 employees)
    LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them…

    $20

    per month per user

    LocaliQ

    Score9 out of 10
    N/ALocaliQ is a marketing platform that helps businesses attract and retain ideal customers with a suite of AI lead management and digital agents, marketing automation, omnichannel campaign management, advanced reporting, and expert-led services.N/A
    Pricing
    LiveChatLocaliQ
    Editions & Modules
    Starter
    $20
    per month, billed annually per user
    Team
    $41
    per month, billed annually per user
    Busniess
    $59
    per month, billed annually per user
    Enterprise
    Request Quote from Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    LiveChatLocaliQ
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—LocaliQ offers both self-serve and premium solutions. LocaliQ’s free, self-serve experience provides access to Free Website Grader, Free Inbound Call Recorder, Chatbot (free and $9.99/month options available), Scheduling Technology (free and $9.99/month options available), and Listings solutions ($9.99/month and $14.99/month options available). For LocaliQ's premium solutions, users are partnered with a LocaliQ expert to create the best marketing plan for their businesses that utilizes a full suite of marketing products.
    More Pricing Information
    Features
    LiveChatLocaliQ
    Email & Online Marketing
    Comparison of Email & Online Marketing features of LiveChat and LocaliQ
    Feature
    LiveChat
    -
    Ratings
    LocaliQ
    7.6
    11 Ratings
    WYSIWYG email editor00 Ratings7.34 Ratings
    Dynamic content00 Ratings6.69 Ratings
    Ability to test dynamic content00 Ratings8.02 Ratings
    Landing pages00 Ratings6.78 Ratings
    A/B testing00 Ratings8.06 Ratings
    Mobile optimization00 Ratings7.311 Ratings
    Email deliverability reporting00 Ratings9.06 Ratings
    List management00 Ratings7.17 Ratings
    Triggered drip sequences00 Ratings8.63 Ratings
    Lead Management
    Comparison of Lead Management features of LiveChat and LocaliQ
    Feature
    LiveChat
    -
    Ratings
    LocaliQ
    7.6
    40 Ratings
    Lead nurturing automation00 Ratings8.432 Ratings
    Lead scoring and grading00 Ratings6.79 Ratings
    Data quality management00 Ratings8.236 Ratings
    Automated sales alerts and tasks00 Ratings7.224 Ratings
    Campaign Management
    Comparison of Campaign Management features of LiveChat and LocaliQ
    Feature
    LiveChat
    -
    Ratings
    LocaliQ
    7.8
    3 Ratings
    Calendaring00 Ratings9.52 Ratings
    Event/webinar marketing00 Ratings6.02 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of LiveChat and LocaliQ
    Feature
    LiveChat
    -
    Ratings
    LocaliQ
    7.8
    10 Ratings
    Social sharing and campaigns00 Ratings8.19 Ratings
    Social profile integration00 Ratings7.69 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of LiveChat and LocaliQ
    Feature
    LiveChat
    -
    Ratings
    LocaliQ
    8.0
    42 Ratings
    Dashboards00 Ratings7.841 Ratings
    Standard reports00 Ratings8.141 Ratings
    Custom reports00 Ratings8.231 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of LiveChat and LocaliQ
    Feature
    LiveChat
    -
    Ratings
    LocaliQ
    9.0
    6 Ratings
    Customizability00 Ratings9.06 Ratings
    User Ratings
    LiveChatLocaliQ
    Likelihood to Recommend
    8.0
    (43 ratings)
    8.9
    (47 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (34 ratings)
    Support Rating
    7.3
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    8.5
    (33 ratings)