TrustRadius: an HG Insights company

LiveChat vs. Octopus CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LiveChat

    Score9.4 out of 10
    Small Businesses (1-50 employees)
    LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them…

    $20

    per month per user

    Octopus CRM

    Score8.3 out of 10
    N/AN/A

    $9.99

    per month

    Pricing
    LiveChatOctopus CRM
    Editions & Modules
    Starter
    $20
    per month, billed annually per user
    Team
    $41
    per month, billed annually per user
    Busniess
    $59
    per month, billed annually per user
    Enterprise
    Request Quote from Sales
    Starter
    $9.99
    per month
    Professional
    $14.99
    per month
    Advanced
    $21.99
    per month
    Unlimited
    $39.99
    per month
    Offerings
    Pricing Offerings
    LiveChatOctopus CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    LiveChatOctopus CRM
    Lead Management
    Comparison of Lead Management features of LiveChat and Octopus CRM
    Feature
    LiveChat
    -
    Ratings
    Octopus CRM
    8.0
    1 Ratings
    Lead nurturing automation00 Ratings8.01 Ratings
    Data quality management00 Ratings8.01 Ratings
    Lead segmentation and distribution00 Ratings8.01 Ratings
    Form Building
    Comparison of Form Building features of LiveChat and Octopus CRM
    Feature
    LiveChat
    -
    Ratings
    Octopus CRM
    10.0
    1 Ratings
    Form templates00 Ratings10.01 Ratings
    User Ratings
    LiveChatOctopus CRM
    Likelihood to Recommend
    8.0
    (43 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (3 ratings)
    -
    (0 ratings)