LiveChat vs. ProProfs Chat
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 LiveChat | Score9.4 out of 10 | Small Businesses (1-50 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user |
 ProProfs Chat | Score9.8 out of 10 | N/A | ProProfs Chat is a solution that allows online businesses to engage in open communication with their website visitors. Available with a free edition, the live chat tool helps organizations of varied sizes to connect with visitors in a similar way they would do in a physical store. ProProfs Chat provides a quick way to engage with website visitors, letting a business monitor their visitor activity - see what visitors are browsing, answer their questions in real-time, and resolve their… | $29.99 per month per operator |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| LiveChat | ProProfs Chat | |
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| Likelihood to Recommend | 8.0 | - |
| Likelihood to Renew | 10.0 | - |
| Support Rating | 7.3 | - |