LiveChat vs. tawk.to
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 LiveChat | Score9.4 out of 10 | Small Businesses (1-50 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user |
 tawk.to | Score8.2 out of 10 | N/A | Tawk.to headquartered in Las Vegas offers a live chat tool, allowing users to monitor and chat with the visitors on a website, within a mobile app or from a customizable chat page. | N/A |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| LiveChat | tawk.to | |||||||||||||
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| Chat Analytics and Reports |
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| LiveChat | tawk.to | |
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| Likelihood to Recommend | 8.0 | 8.0 |
| Likelihood to Renew | 10.0 | - |
| Usability | - | 8.0 |
| Support Rating | 7.3 | - |