Livefyre (discontinued) vs. Zoho Desk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Livefyre (discontinued) | Score7.8 out of 10 | Enterprise companies (1,001+ employees) | Livefyre was acquired in 2016 and became part of the Adobe Experience Manager suite of products. The product has since been discontinued, and is no longer available for sale. | N/A |
 Zoho Desk | Score7.8 out of 10 | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $9 per month per user |
| Livefyre (discontinued) | Zoho Desk | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | Required | Required | ||||||||||||||
| Additional Details | — | A discount is offered for yearly billing. | ||||||||||||||
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| Livefyre (discontinued) | Zoho Desk | ||||||||||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Livefyre (discontinued) | Zoho Desk | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 7.8 |
| Likelihood to Renew | 8.8 | - |
| Usability | 7.3 | 9.4 |
| Support Rating | 8.2 | 8.7 |