TrustRadius: an HG Insights company

LiveHelpNow

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LiveHelpNow

8 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LiveHelpNow

    Score8 out of 10
    		N/ALiveHelpNow is a configurable live chat and/or help desk platform featuring ticket management, live chat and email support, call support, a knowledgebase, analytics, and more.

    $21

    per month

    Pricing
    LiveHelpNow
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    LiveHelpNow
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Features
    LiveHelpNow
    Incident and problem management
    Comparison of Incident and problem management features of LiveHelpNow
    Feature
    LiveHelpNow
    8.0
    1 Ratings
    Organize and prioritize service tickets8.01 Ratings
    Expert directory8.01 Ratings
    Subscription-based notifications8.01 Ratings
    ITSM collaboration and documentation8.01 Ratings
    Self Help Community
    Comparison of Self Help Community features of LiveHelpNow
    Feature
    LiveHelpNow
    10.0
    1 Ratings
    External knowledge base10.01 Ratings
    Internal knowledge base10.01 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of LiveHelpNow
    Feature
    LiveHelpNow
    8.8
    2 Ratings
    Customer portal8.01 Ratings
    IVR8.01 Ratings
    Social integration8.02 Ratings
    Email support10.01 Ratings
    Help Desk CRM integration10.01 Ratings
    User Ratings
    LiveHelpNow
    Likelihood to Recommend
    8.0
    (3 ratings)