TrustRadius: an HG Insights company

livepro vs. Verint Knowledge Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    livepro

    Score9.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    livepro headquartered in North Sydney aims to help users provide improved customer service quality and delivery through their simple knowledge management system.N/A

    Verint Knowledge Management

    Score8.5 out of 10
    N/AVerint Knowledge Management aim to help agents find and share the information needed to answer both customer inquiries and questions they may have themselves. The solution helps ensure the answers agents access are consistent, up to date, and easily accessible.N/A
    Pricing
    liveproVerint Knowledge Management
    Editions & Modules
    No answers on this topic
    KM Professional
    Contact Sales
    per year Per Interaction
    KM Enterprise
    Contact Sales
    KM Enterprise
    Contact Sales
    per year Per Interaction
    Offerings
    Pricing Offerings
    liveproVerint Knowledge Management
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsProducts and plans are priced per user and only when that user accesses knowledge in that monthly period.—
    More Pricing Information
    User Ratings
    liveproVerint Knowledge Management
    Likelihood to Recommend
    9.1
    (2 ratings)
    8.4
    (22 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.8
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.7
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)