LogMeIn Resolve vs. Manhattan Active® Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 LogMeIn Resolve | Score8.1 out of 10 | N/A | LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management. | $29 per month |
 Manhattan Active® Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
| LogMeIn Resolve | Manhattan Active® Customer Engagement | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20% | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| LogMeIn Resolve | Manhattan Active® Customer Engagement | |
|---|---|---|
| Likelihood to Recommend | 7.4 | 8.0 |
| Likelihood to Renew | 9.0 | - |
| Usability | 7.7 | - |
| Availability | 8.9 | - |
| Performance | 9.0 | - |
| Support Rating | 8.7 | - |
| Implementation Rating | 9.1 | - |