LogMeIn Resolve vs. Microsoft Intune

LogMeIn Resolve

239 Reviews and Ratings

Microsoft Intune

354 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
LogMeIn Resolve	Score8.1 out of 10	N/A	LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.	$29 per month
Microsoft Intune	Score8.4 out of 10	N/A	Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…	$5 per user/per month

Pricing

LogMeIn Resolve

Microsoft Intune

Remote Access: $29
per month
Remote Support Plus: $55
per month
Standard Endpoint Management: $70
per month
Premium Endpoint Management: $78
per month
Premium: Contact Sales

Microsoft 365 Business Basic: $5
per user/per month
Microsoft 365 For Individuals: $6.99
per month
Microsoft 365 Apps: $8.25
per user/per month
Microsoft 365 For Families: $9.99
per month
Microsoft 365 Business Standard: $12.50
per user/per month
Microsoft 365 Business Premium: $15
per user/per month

Pricing Offerings
LogMeIn Resolve	Microsoft Intune
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

Discount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20%

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Community Pulse
Key User Insights
	LogMeIn Resolve	Microsoft Intune
Considered Both Products	GoTo (formerly LogMeIn) Zaina Kroschinski Brokerage operations specialist in Sales at Colliers International (Real Estate, 1001-5000 employees) Chose LogMeIn Resolve GoTo Resolve is not necessarily an app that I personally chose to use in my organization; this is just one of many that I have interacted with and experienced through the different organizations that I have worked at over the years. However, I will say that I enjoy the engaging … Incentivized Helpful? Verified User Chose LogMeIn Resolve Intune does not have remote desktop. Intune also does not do 3rd party patching very well. Manage Engine Desktop Central requires a VPN Client to access the remote clients. It also requires quite a bit of configuration to work well. GoTo Resolve is the most complete tool I … Incentivized Helpful? Nick Richardson System Administrator in Information Technology at Ungerboeck (Events Services, 501-1000 employees) Chose LogMeIn Resolve GoTo Resolve is more reliable compared to some of the others listed. They all have their pros and cons, but GoTo Resolve is more well-rounded for our use case. You will not be disappointed in GoTo Resolve. Incentivized Helpful? Verified User Chose LogMeIn Resolve GoTo Resolve is quicker and easier tool to use for remote support. Incentivized Helpful? Paul Cantwell System Administrator in Information Technology at Petro-Hunt L.L.C (Information Technology & Services, 501-1000 employees) Chose LogMeIn Resolve More functionality in GTR. Incentivized Helpful? Verified User Chose LogMeIn Resolve RescueAssist is a good solution, as it is a standalone solution, whereas some other remote assistance programs are integrated within another program. These would be Skype for Business or Microsoft SCCM. You actually have to buy licensing for those pieces of software, and … Incentivized Helpful?	Microsoft No answer on this topic
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	LogMeIn Resolve	Microsoft Intune
Likelihood to Recommend	7.4 (110 ratings)	9.4 (50 ratings)
Likelihood to Renew	9.0 (15 ratings)	9.9 (2 ratings)
Usability	7.6 (90 ratings)	7.5 (9 ratings)
Availability	8.9 (2 ratings)	- (0 ratings)
Performance	9.0 (1 ratings)	6.9 (14 ratings)
Support Rating	8.7 (6 ratings)	10.0 (10 ratings)
Implementation Rating	9.1 (4 ratings)	8.9 (2 ratings)
Ease of integration	- (0 ratings)	7.6 (14 ratings)