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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Resolve

    Score8.1 out of 10
    N/ALogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

    $29

    per month

    NinjaOne

    Score9 out of 10
    N/ANinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
    Pricing
    LogMeIn ResolveNinjaOne
    Editions & Modules
    Remote Access
    $29
    per month
    Remote Support Plus
    $55
    per month
    Standard Endpoint Management
    $70
    per month
    Premium Endpoint Management
    $78
    per month
    Premium
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    LogMeIn ResolveNinjaOne
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20%NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
    More Pricing Information
    Community Pulse
    LogMeIn ResolveNinjaOne
    Considered Both Products
    GoTo (formerly LogMeIn)
    Chose LogMeIn Resolve
    In NinjaOne, The ticketing system may benefit from additional features like the option to use a custom domain for the support email address, as it is currently rather basic. Additionally, it has issues with correctly displaying photos, either not showing up at all or removing …
    Incentivized
    Chose LogMeIn Resolve
    Very similar products but at a cheaper price point.
    Incentivized
    Chose LogMeIn Resolve
    GoTo Resolve is more reliable compared to some of the others listed. They all have their pros and cons, but GoTo Resolve is more well-rounded for our use case. You will not be disappointed in GoTo Resolve.
    Incentivized
    Chose LogMeIn Resolve
    Action 1 lacks some of the tools that GoTo Resolve has, like the help desk and instant remote support. Ninja 1 also lacks instant remote support but does have several other features that I would like to see in GoTo Resolve, like documentation.
    Incentivized
    NinjaOne
    Chose NinjaOne
    NinjaOne was way superior to the other tools we tested - in terms of features, capability, support and ease of use. Pricing was also very competitive.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    LogMeIn ResolveNinjaOne
    Monitoring Tasks
    Comparison of Monitoring Tasks features of LogMeIn Resolve and NinjaOne
    Feature
    LogMeIn Resolve
    -
    Ratings
    NinjaOne
    8.9
    41 Ratings
    Remote monitoring00 Ratings8.838 Ratings
    Network device monitoring00 Ratings7.536 Ratings
    Activity Monitoring00 Ratings8.424 Ratings
    Management Tasks
    Comparison of Management Tasks features of LogMeIn Resolve and NinjaOne
    Feature
    LogMeIn Resolve
    -
    Ratings
    NinjaOne
    8.6
    40 Ratings
    Patch Management00 Ratings8.939 Ratings
    Policy-based automation00 Ratings8.840 Ratings
    User Ratings
    LogMeIn ResolveNinjaOne
    Likelihood to Recommend
    7.4
    (110 ratings)
    9.4
    (47 ratings)
    Likelihood to Renew
    9.0
    (15 ratings)
    9.9
    (2 ratings)
    Usability
    7.6
    (90 ratings)
    8.0
    (2 ratings)
    Availability
    8.9
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.7
    (6 ratings)
    9.1
    (5 ratings)
    Implementation Rating
    9.1
    (4 ratings)
    -
    (0 ratings)