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LogMeIn Resolve vs. SimpleHelp

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Resolve

    Score8.1 out of 10
    N/ALogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

    $29

    per month

    SimpleHelp

    Score9 out of 10
    N/AN/A

    $450

    one-time fee

    Pricing
    LogMeIn ResolveSimpleHelp
    Editions & Modules
    Remote Access
    $29
    per month
    Remote Support Plus
    $55
    per month
    Standard Endpoint Management
    $70
    per month
    Premium Endpoint Management
    $78
    per month
    Premium
    Contact Sales
    Basic
    $450
    one-time fee
    Offerings
    Pricing Offerings
    LogMeIn ResolveSimpleHelp
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20%—
    More Pricing Information
    Features
    LogMeIn ResolveSimpleHelp
    Remote Administration
    Comparison of Remote Administration features of LogMeIn Resolve and SimpleHelp
    Feature
    LogMeIn Resolve
    -
    Ratings
    SimpleHelp
    8.5
    1 Ratings
    Screen sharing00 Ratings10.01 Ratings
    File transfer00 Ratings8.01 Ratings
    Instant message00 Ratings7.01 Ratings
    Secure remote access with Smart Card authentication00 Ratings7.01 Ratings
    Access to sleeping/powered-off computers00 Ratings8.01 Ratings
    Over-the-Internet remote session00 Ratings8.01 Ratings
    Initiate remote control from mobile00 Ratings9.01 Ratings
    Remote management of servers & workstations00 Ratings10.01 Ratings
    Remote Active Directory® management00 Ratings8.01 Ratings
    Centralized management dashboard00 Ratings9.01 Ratings
    Session record00 Ratings10.01 Ratings
    Annotations00 Ratings9.01 Ratings
    Monitoring and Alerts00 Ratings9.01 Ratings
    Multi-platform remote control00 Ratings7.01 Ratings
    User Ratings
    LogMeIn ResolveSimpleHelp
    Likelihood to Recommend
    7.4
    (110 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (15 ratings)
    -
    (0 ratings)
    Usability
    7.7
    (90 ratings)
    9.0
    (1 ratings)
    Availability
    8.9
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.7
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (4 ratings)
    -
    (0 ratings)