LogMeIn Resolve vs. Sprinklr Service
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 LogMeIn Resolve | Score8.1 out of 10 | N/A | LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management. | $29 per month |
 Sprinklr Service | Score8.5 out of 10 | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables customer and agent experience across 30+ digital, social and voice channels, and delivers real-time insights. Enables customers to interact with a brand on their preferred channel for consistent brand experience. Empowers agents with unified/360 customer view and recommends the most relevant responses with AI to improve agent productivity and experience.… | $249 per month per seat |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Discount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20% | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
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| Likelihood to Recommend | 7.4 | 9.0 |
| Likelihood to Renew | 9.0 | 7.5 |
| Usability | 7.6 | 9.0 |
| Availability | 8.9 | 9.9 |
| Performance | 9.0 | 9.9 |
| Support Rating | 8.7 | 9.1 |
| In-Person Training | - | 10.0 |
| Implementation Rating | 9.1 | 9.0 |